topic i cant use google paley store. in XPERIA archive

i cant use google paley store.

BD-Math — Mon, 14 Apr 2014 06:20:19 GMT

i cant use google play store. when i click play store after some time show the phone monitor connection time out. thats why i am unable to download new apps from store. plz help me.........

Re: i cant use google paley store.

Alexander1 — Mon, 14 Apr 2014 13:12:12 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

First of all, remove your Google account under settings > accounts > Google > press the Gmail address > menu button > remove account. Clear data for Google Play and Google Play services under settings > apps > all > clear data.

Restart your phone, open Google Play and add your Gmail address again.

Re: i cant use google paley store.

anishv — Thu, 17 Apr 2014 08:59:48 GMT

1. Phone now connected to Wi-Fi or Mobile data? Make sure only one is switched ON and confirm Internet is working.

2. As suggested above, remove and re-add Google account.