topic Re: who answers questions? Sony or those paid to run interference? in XPERIA archive

who answers questions? Sony or those paid to run interference?

Zahal — Sun, 13 Apr 2014 16:52:06 GMT

So I know phone users post and try to help. How about those who answer questions and defend Sony. Are they paid by Sony or just those who follow the party line. If I ask a question, will I get the party line answer, since this is a Sony forum?

Re: who answers questions? Sony or those paid to run interference?

Thommo — Sun, 13 Apr 2014 17:03:44 GMT

Sorry but we do not get paid and I most certainly do not follow any party line - If I were to follow then I would never give any help with regards to unlocking bootloaders and manually flashing or installing root and even recoveries - When I do defend it is because of spam or foul language or the same old questions about updates which gets really boring - Please explain to me how are we supposed to know about updates - There are plenty of threads on this but lazy members can't be bothered to search and post a new thread and so we give the same answers but they don't like this as it doesn't answer their question - Are you expecting an answer plucked from thin air and hope it's the answer you want, or were you expecting members like me to say we get paid

Re: who answers questions? Sony or those paid to run interference?

Zahal — Sun, 13 Apr 2014 17:12:36 GMT

No I was asking a serious question because the url of this website is an official Sony website. It was a perfectly serious question and I was expecting a serious answer. since this is my first Sony mobile I just thought I would ask the question.

Re: who answers questions? Sony or those paid to run interference?

Thommo — Sun, 13 Apr 2014 17:30:12 GMT

This will tell you who gets paid http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967#U634967

Re: who answers questions? Sony or those paid to run interference?

Zahal — Sun, 13 Apr 2014 17:34:55 GMT

Thank you, had not found this.

Do Sony Staff only answer the easy questions

Zahal — Fri, 18 Apr 2014 19:09:42 GMT

I have come from a Samsung mobile and it seems to me that Sony Staff only seem to answer or attempt to answer easy questions. My experience with Sony has that they will always attempt to answer a question. If they can't they will say so. Sony seems to go quiet ifthey can't or won't answer a query. Is this a fair assessment of peoples experience on here?
Still waiting for an answer from Sony support staff from last week.

Re: who answers questions? Sony or those paid to run interference?

Zahal — Fri, 18 Apr 2014 19:20:54 GMT

Ok missed typed. I meant to say Samsung would try to answer. Samsung would admit if they had problems. Sony go quiet hope you will go away. I am still waiting for an answer from Sony from Tuesday. I won't hold my breathe.