topic Re: Battery Problem in XPERIA archive

Battery Problem

bhuvnesh9 — Wed, 26 Feb 2014 05:03:01 GMT

in my xperia l an app named phone continously drains battery. it **bleep** upto 12% of battery in whole day. i read on this page that es file explorer is responsible for this cause. i uninstalled it but it is still causing unexpected battery drain. what should i do? because my friends are also using other sony phones and they aren't facing such problems. plz help me. i checked its run time and i found that it runs more than 2 hours every day even in standby or deep sleep and sometimes over whole night. reply asap.....

Re: Battery Problem

manjuboyz — Wed, 26 Feb 2014 05:24:15 GMT

Hi bhuvensh9

sorry to hear your battery is not holding up charge, I have few questions so that would help to come to conclusion for this post

>when the phone was purchased ? how long the battery holds up the charge

>have you recently updated any firmware on the phone??

>how do you charge the phone wall charger or computer, and how long do you charge

>esExplorer will not cause any battery drain because I am using same app almost for an year now, by battery holding charge for 2 days (YOU CAN SEE MY ARTICLE BASED ON CHARGING THE MOBILE AND MY USAGE CONSUMPTION PER DAY)

>try to Restore the phone if you are comfortable (losing all data, make sure you take back up of all),

there might be a case where some software glitch will do this kind of issues, so let me know above questions

Manjuboyz

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Rate me If you are happy with my Resolution, Thanks

Re: Battery Problem

bhuvnesh9 — Wed, 26 Feb 2014 07:39:45 GMT

answer to the questions you asked are..:
i baught the phone last year in July
and yes i updated the latest firmware but i'm facing this problem since beginning.. i visited sony customer care and they changed the software and motherboard both..but still it's happening..
and i charge the phone with wall charger and even for few minutes later after 100% is displayed..
my phone gives the battery backup upto 24 hours but battery is discharged even in standby.. in my friends phone i saw the saw the same app but it's run time was only a few minutes..and sometimes an app named android comes at the top in battery usage display which is using 72% of battery.. i guess these things aren't normal..plz reply

Re: Battery Problem

bhuvnesh9 — Wed, 26 Feb 2014 07:40:08 GMT

Re: Battery Problem

manjuboyz — Wed, 26 Feb 2014 07:52:44 GMT

Hi bhuvnesh9

Thanks for answering above queries

>have you tried Restoring the phone(you will lose everything from that ) try this, this is the last thing you can do because any software glitch might fix this issue, since you said , you have got it updated the phone from sony center i believe, Restore will work with any issues with the software glitch, if not since phone is still under waranty you can take it back to sony center, try this and let us know

>you didnt said when did you updated the firmware ?? is it this is happening after firmware updation or it was doing same before

Manjuboyz

NOTE:

Rate me If you are happy with my Resolution, Thanks

Re: Battery Problem

bhuvnesh9 — Wed, 26 Feb 2014 08:34:59 GMT

i updated my phone at home even after i baught it back from service centre..but i was facing same problems earlier too..and i updated my phone in the beginning of this month.. i don't remember the date exactly..

Re: Battery Problem

manjuboyz — Wed, 26 Feb 2014 09:12:41 GMT

Well then, its time you to take it back to Sony center before it is too late (out of warranty), I believe it might be a Hardware problem, as far i concerned

incase if you find resolution any then please update us, so that it will be helpful to others, i appreciate your responses

Manjuboyz

NOTE:

Rate me If you are happy with my Resolution, Thanks

Re: Battery Problem

bhuvnesh9 — Thu, 27 Feb 2014 05:09:13 GMT

hey, can anyone help me with this....
battery drains out very fast while I'm listening songs using Walkman app..i use original earphones of Sony... it never happened before...

Re: Battery Problem

alexrx — Thu, 27 Feb 2014 05:37:19 GMT

Hi bhuvnesh9,

Contact your local Sony Xperia Care regarding your problem, it is the best solution for you.
Unfortunately, you need to visit a Sony service again.

I wish you luck.