topic Re: Several problem with touchscreen in XPERIA archive

Several problem with touchscreen

danielvargas — Mon, 31 Mar 2014 12:54:05 GMT

I have a C6903 and Android 4.3 (14.2.A.1.136)... The touchscreen work fine in normal use... But when i play and the Phone turns hot with a high temperature the touchscreen too, then it starts to work very very bad (when i touch on one point starts to do 'circles' por order actions that i didn't do...). What should i do? Is it a problem for SAT? Sorry for bad english, i'm spanish.

Re: Several problem with touchscreen

_alexdon_ — Mon, 31 Mar 2014 16:33:14 GMT

Try to boot the phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

About the white circles,did you change anything in developer options?

Re: Several problem with touchscreen

danielvargas — Mon, 31 Mar 2014 20:34:38 GMT

I tried to do that in safe mode, but i can push the phone to the limit... Because the problem is when the phone turns hot because increase of temperature... Even when i want to put my pin the keyboard touch in other sides... When the touchscreen is hot and i push a letter, it pushes many letters or starts to draw lines when only i push in one side...

All of this is only when the phone and the touchscreen turns hot...

Re: Several problem with touchscreen

_alexdon_ — Mon, 31 Mar 2014 20:36:07 GMT

First,I suggest you try a software repair with sony update service:

http://www.sonymobile.com/gb/tools/update-service/

If not helping,you should visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Several problem with touchscreen

danielvargas — Mon, 31 Mar 2014 20:41:06 GMT

What about a complete reset and upgrade to 4.4 kitkat? Will be the sale?

Re: Several problem with touchscreen

danielvargas — Mon, 31 Mar 2014 20:41:19 GMT

The same*

Re: Several problem with touchscreen

_alexdon_ — Mon, 31 Mar 2014 20:59:23 GMT

You could try to update,see if that helps at all.

Re: Several problem with touchscreen

danielvargas — Tue, 01 Apr 2014 04:35:26 GMT

It doesn't work, when the phone goles hot the touchscreen works very bad...

Re: Several problem with touchscreen

danielvargas — Tue, 01 Apr 2014 04:35:53 GMT

Goes*

Re: Several problem with touchscreen

lcl — Tue, 01 Apr 2014 05:19:53 GMT

the problem with the touchscreen have been very irritating in the past firmware, n also in the latest 4.4.

look at this thread, http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/xperia-z1-touchscreen-problems/td-p/410611/jump-to/first-unread-message

even repair through PC companion or SEUS a thousand times, it doesnt help.

Re: Several problem with touchscreen

danielvargas — Tue, 01 Apr 2014 12:36:07 GMT

And then... Will i change my phone to solve the problem?

Re: Several problem with touchscreen

ArcS_SG — Wed, 02 Apr 2014 07:54:48 GMT

@danielvargas wrote:
It doesn't work, when the phone goles hot the touchscreen works very bad...

I had a similar problem but my touchscreen went crazy and flashed differenet screens within seconds, I did the diagnostics and it showed broken lines...so I sent in for repair at SONY repair centre and after phone came back the phone was much cooler and seldom heats up even with heavier usage.

Re: Several problem with touchscreen

jkey — Wed, 02 Apr 2014 08:17:03 GMT

Other than that.. Some of the Sony phone also having the phantom touch screen problem. Need to keep the screen clean everytime to overcome the problem. Weakness of Sony phone

Re: Several problem with touchscreen

danielvargas — Wed, 02 Apr 2014 17:48:16 GMT

Tank you all for answers.

So... Is it a hardware problem? Should i carry it to SAT?

Re: Several problem with touchscreen

danielvargas — Wed, 02 Apr 2014 17:48:31 GMT

Thank*