topic Camera - Lenscoating in XPERIA archive

Camera - Lenscoating

Eisbein — Tue, 25 Feb 2014 17:19:02 GMT

I'm using my SP for 3 month now. 3 or 4 weeks ago i noticed the bad imagequality of my main camera. I checked it and noticed that the coating of the frontlens is missing in some parts. I tried to clean it carefully to make sure that it is no dirt, but it's still there.

I never hat some other things like a key or monney together with my phone in the pocket.

Is this a known issue? What can/should I do?

Here's a picture of the lens:

https://dl.dropboxusercontent.com/u/1146269/DSC_9319-2.jpg

and a picture made with my SP:

https://dl.dropboxusercontent.com/u/1146269/DSC_0087.jpg

Greets from Austria

Nico

Re: Camera - Lenscoating

dm84 — Tue, 25 Feb 2014 17:21:15 GMT

would advice you go to sony service centre close to you to get them to change it for you that would be your best option

Re: Camera - Lenscoating

Eisbein — Tue, 25 Feb 2014 17:26:01 GMT

Thanks for the advice.

Do you think that sony will change it for free?

Re: Camera - Lenscoating

dm84 — Tue, 25 Feb 2014 17:29:41 GMT

i doubt that unless you bought it that way or you can find a way to convince them it wasn't your fault it got damaged which would be hard .

Re: Camera - Lenscoating

Eisbein — Tue, 25 Feb 2014 17:39:33 GMT

it isnt damaged. As you can see there aren't any other scratches on the backside of the phone.

But anyway, that is the answer I expeted: "it is not a Problem with the coating, you scratched it, so you have to pay for the replacement"

And I wont be suprised if the replacement will cost me like 100€...

Re: Camera - Lenscoating

Uliwooly — Tue, 25 Feb 2014 17:53:25 GMT

Contact Sony directly, I doubt that wear and tear will be covered, with that said, you could try few tricks, you can use toothpaste and a soft fabric to clean the lens, this could fix small scratches, but again most likely you will have to replace the camera module