topic Re: MyXperia in XPERIA archive

MyXperia

wyman — Sat, 15 Mar 2014 12:21:23 GMT

I am having xperia mini(st15i). I am not having myxperia app in settings, So i have downloaded the app. But its not working. when and all i enabling the myxperia, then its show a message contains myxperia has stopped working. please help me with this!!!!!!

Re: MyXperia

Thommo — Sat, 15 Mar 2014 12:26:59 GMT

If you are getting this message then it's possible that the app although side loaded is incompatible with your phone

Try going to Settings - Apps then swipe to all - Locate the app in question and open it and select Clear cache and Data - Reboot and try again

Re: MyXperia

wyman — Sat, 15 Mar 2014 12:32:37 GMT

hello sir,

i have checked option, the clear option is disabled... Knidly Help.....

Re: MyXperia

_alexdon_ — Sat, 15 Mar 2014 12:45:46 GMT

Myxperia is not available in all countries and devices.Contact xperia care for more info:

http://www.sonymobile.com/global-en/support/contact-us/

Re: MyXperia

Thommo — Sat, 15 Mar 2014 13:05:13 GMT

Have you tried uninstalling the app - The n install something like 1Tapcleaner and clear cache reboot and try installing the app again - If the same thing happens then the app is not compatible with your device