topic Re: Weird battery issue. in XPERIA archive

Weird battery issue.

Mr_SndMn — Sat, 12 Apr 2014 18:04:27 GMT

Hi.

I have a problem with the my Xperia SP its acting normally but the thing is that whenever i try to switch it off and on again my phone suddenly claims its battery is completely drained even though i had it at least at 70% before the restart. I thought it was the firmware issue so i waited for an update to android 4.3 but it got worse because now it shuts down immediatly after it reaches the home screen still claiming that the battery is empty.

I searched for this kind of problem on the internet but i didnt find anything maybe someone knows what might be wrong.

Re: Weird battery issue.

blackbox — Sat, 12 Apr 2014 18:07:24 GMT

Try reinstalling the firmware with SUS + factory reset. Backup your data first!

Re: Weird battery issue.

_alexdon_ — Sat, 12 Apr 2014 19:28:45 GMT

@blackbox wrote:

Try reinstalling the firmware with SUS + factory reset. Backup your data first!

http://www.sonymobile.com/gb/tools/update-service/

Re: Weird battery issue.

3xperia — Sun, 13 Apr 2014 02:17:07 GMT

Maybe the battery is already broken. I used to have a phone that I sometime left it on charging for like 8-10 hours. That habit broke the battery. Even though it said 100% level, but I just able to used the phone for about 30 minutes to an hour.

Re: Weird battery issue.

Mr_SndMn — Mon, 14 Apr 2014 22:57:08 GMT

If the battery has been damaged will it void my warranty ? If it does what is the cost range of the battery repair/replace, i want to know before i give it to repair.

Re: Weird battery issue.

_alexdon_ — Mon, 14 Apr 2014 23:13:42 GMT

If you contact xperia care,they will inform you:

http://www.sonymobile.com/global-en/support/contact-us/