topic xperia z1s not charging in XPERIA archive

xperia z1s not charging

em_l — Sat, 12 Apr 2014 04:19:22 GMT

My sony xperia z1s isnt charging or led isnt on ! nothing works i tried the power button and the volume up button but its not working. Ive also tried the sus and its not recongizing my phone ! please someone help i do not have money to repare or to buy a new phone..:smileycry:

Re: xperia z1s not charging

alexrx — Sat, 12 Apr 2014 04:43:19 GMT

Hi there,

Try the following:

Connect the phone to a wall charger > Press and hold "Power Button" and "Volume Up" at same time for 10 seconds (3 vibrates) or press and hold OFF Button (using a pen) at the same time for 10 seconds(3 vibrates) > Charge it for 2 hrs(even though nothing is happening half an hour from the beginning of charging).

Also you can try to press and hold "VolumeDown" and then plug a wall charger.

Cheers.

Re: xperia z1s not charging

em_l — Sat, 12 Apr 2014 06:29:51 GMT

hi im sorry but it wont connect either !

Re: xperia z1s not charging

alexrx — Tue, 15 Apr 2014 05:34:45 GMT

In that case you need to contact your local Sony Xperia Care for further assistance.

http://www.sonymobile.com/global-en/support/contact-us/