topic Re: touch not working properly in XPERIA archive

touch not working properly

sktc_2007 — Thu, 10 Apr 2014 18:12:59 GMT

Hi,

I am experiencing a touch problem while typing anything. the response of touching any option is getting very slow.

please help.

Re: touch not working properly

_alexdon_ — Thu, 10 Apr 2014 18:55:39 GMT

Try to boot in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: touch not working properly

Alexander1 — Fri, 11 Apr 2014 11:47:55 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You can also test the touch screen to see if it's working as it should in the Xperia diagnostics application:

What if you download Xperia diagnostics and test the touch screen?

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

Re: touch not working properly

sktc_2007 — Tue, 22 Apr 2014 07:53:08 GMT

hi,

I tried up every possible thing , to make the touch work properly , but nothing is improving it.

Is there any other way to correct it.

Also I guess that i upgraded the android version to jelly bean on my phone, and only after that this problem has started coming. Is there a way to go back to the earlier version of android again??

Re: touch not working properly

Alexander1 — Fri, 25 Apr 2014 12:51:38 GMT

It's not possible to downgrade by default.

I suggest that you first of all try to reinstall/repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

If the problem still persists, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: touch not working properly

sktc_2007 — Fri, 25 Apr 2014 20:43:12 GMT

Hi,

I had tried doing it through PC campinion also . Did it twice. but still the problem exists.

The RAM value seems to be very low..aroung 20-30 MB even when I have only 1 application installed in my phone.

Can this be a problem for a slow touch response.

Re: touch not working properly

Danial-mach1 — Fri, 25 Apr 2014 21:10:40 GMT

you did a software repair?

do you have any kind of anti-virus apps?

Re: touch not working properly

-45 — Fri, 02 May 2014 05:24:00 GMT

http://forum.xda-developers.com/attachment.php?attachmentid=1595030&d=1356590148

@sktc_2007 wrote:
Hi,
I am experiencing a touch problem while typing anything. the response of touching any option is getting very slow.
please help.