topic Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat) in XPERIA archive

Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

jasmeet13n — Thu, 10 Apr 2014 17:50:53 GMT

Hello Sony team,

I am an Engineer at Qualcomm Inc.

I bought Sony Xperia SP about an year ago in India. I was about to buy Samsung Galaxy S3, but wanted to try Sony and found Xperia SP to be a compelling option against Samsung Galaxy S3.

Now I heard that Xperia SP will not get KitKat update. However, Samsung is providing KitKat update for Galaxy S3 which was released an year earlier than Xperia SP. If Samsung is providing KitKat update to it's 2 year old mobile, why can't Sony do to it's only 1 year old mobile?

From a technical perspective, Xperia SP is in huge need of KitKat update because of the less RAM. Xperia SP has only 1 GB of RAM out of which only 750 MB is available. This hugely impacts the multi-taslking performance of Xperia SP.

As Android KitKat hugely reduces the memory footprint of the OS, it will be most benecial to all Xperia SP users to get KitKat update.

Xperia SP has highly competitive spcs, almost same as Moto X, which is already running KitKat. I have a lot of friends who bought Xperia SP and now want KitKat update. It will be huge let down by Sony if KitKat update is not provided. We all trusted Sony, and now Sony should play its part.

I know how difficult it will be for Sony to lay out a team for Xperia SP's KitKat update along with so many devices to launch in the pipeline. You can provide a late update, but please do provide. If you really do that, you will have a lot of trustworty customers, who will always choose Sony over Samsung or any other brand.

All other users of Xperia SP who want a KitKat update can support this post.

Regards

Jasmeet Singh

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

frantizsekk — Fri, 11 Apr 2014 00:06:55 GMT

I sign this

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

him — Fri, 11 Apr 2014 02:18:22 GMT

Even moto g is running kitkat.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

missdenoir1 — Fri, 11 Apr 2014 11:35:04 GMT

Yes, I sign for KitKat update.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

sanday1 — Fri, 11 Apr 2014 16:36:28 GMT

I hope so.
XSP must getting update kitkat.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

3xperia — Fri, 11 Apr 2014 18:14:29 GMT

If Sony Xperia SP is seriously not getting Kitkat, I sure hope there will be an option to permanently delete Software Update menu from the Settings - About Phone

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

amirsp — Sun, 13 Apr 2014 12:53:28 GMT

I sign it. I want kit Kat for my sp

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

frantizsekk — Mon, 14 Apr 2014 23:29:20 GMT

This is the answer, that I have recieved today from customer care:

*** We are unable to confirm if the Xperia SP will be receiving the 4.4 update because as you have stated the operating system is currently under investigation for this particular model handset. This means that we are trying to determine if the Xperia SP is a suitable handset to receive this update and if it will be sustainable. We hope this information helps you further. ***

So guys, all we can do now is to wait.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

Larek — Tue, 15 Apr 2014 10:00:39 GMT

They don't care, I said...

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

ldamato — Tue, 15 Apr 2014 11:16:26 GMT

To be honest you have to be aware that if after six months, my phone isn't eligible for the update to KitKat, you will never see my money in future and as soon as my wife will want to change the phone we will go to definitely to Samsung ones.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

frantizsekk — Tue, 15 Apr 2014 12:29:31 GMT

@ldamato wrote:
To be honest you have to be aware that if after six months, my phone isn't eligible for the update to KitKat, you will never see my money in future and as soon as my wife will want to change the phone we will go to definitely to Samsung ones.

Samsung looks like an used soap bar with ugly home button on it. They use cheap plastic, the price of their products is enormous,k because they spend a lot of money on Advertisement. I´d rather buy some phone from china than that.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

ldamato — Tue, 15 Apr 2014 14:08:55 GMT

Sure, but the result is that the Company (Samsung) support yet a product issued 3 years ago.
So now you have a nice (not wonderful) designed smartphone, but… without support/sw upgrades after few months spent in your pocket…
I don't know for you, but for me it's not a good deal!

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

frantizsekk — Tue, 15 Apr 2014 19:55:32 GMT

@ldamato wrote:
Sure, but the result is that the Company (Samsung) support yet a product issued 3 years ago.
So now you have a nice (not wonderful) designed smartphone, but… without support/sw upgrades after few months spent in your pocket…
I don't know for you, but for me it's not a good deal!

I believe, that Sony will get better and SP will recieve kitkat. If not, I will choose another brand the next time. But not samsung

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

3xperia — Wed, 16 Apr 2014 03:20:27 GMT

Now me thinks and realizes that Sony and or Xperia SP don't need Kitkat, but all they need is good engineers that know what they're doing and what to do for God's sake.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

50ajo50 — Wed, 16 Apr 2014 05:26:01 GMT

Yes, I sign for KitKat update.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

sporsho — Wed, 16 Apr 2014 16:44:35 GMT

Will there be any kitkat update for SP? We need to know.. At least we can sell this device at reasonable price and will try to move to other companies who really care about customers... I bought sp as it was written on website about future kitkat version. But sony people made us fool. What is actually going on!?!?!??

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

BEA_TRYZ — Wed, 16 Apr 2014 20:43:36 GMT

Yes, I sign for KitKat update. Sony told us a lie.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

abhiambady — Thu, 17 Apr 2014 19:51:23 GMT

please provide kitkat,even if it as a late update..after 4.3 update whole smoothness of my phone losted...so many bugs,restarting,flickering,led while calling,app crashng,battery draining,nly 200mb remaing...and go on....u made a beautiful phne into a total waste..plz provide 4.4 update...and show the real belief to customers

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

vendychen — Tue, 29 Apr 2014 05:40:58 GMT

Please, SONY you can make it.

Re: Xperia SP needs KitKat update (Samsung Galaxy S3 is getting KitKat)

Rayday — Tue, 29 Apr 2014 17:11:31 GMT

I would be the most grateful guy if Sony would release KitKat for 4.4. I have bought the PS1,2,3,4 and the SP and never owned a microsoft games console nor phone but Sony can't let us down now. Such a powerful phone is now slower than an iPhone 3G...