topic Re: Z1 Compact Trouble charging in XPERIA archive

Z1 Compact Trouble charging

grain — Tue, 29 Apr 2014 19:21:57 GMT

Had phone a week and started having trouble with the phone not charging. Tried pressing the off and volume together but this does not solve problem. Tried to upload software update but when connecting to software via PC the mobile does not connect. (Via USB) It did charge for a short time to 14% from 1% but nothing else. Very frustrating and a waste of time.

Re: Z1 Compact Trouble charging

_alexdon_ — Tue, 29 Apr 2014 19:23:42 GMT

Did you try another charger?Are you charging at a wall socket?

Re: Z1 Compact Trouble charging

Alexander1 — Wed, 30 Apr 2014 14:53:18 GMT

If you experience the same issue with another charger I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/