topic Re: V 4.3 Disaster in XPERIA archive

V 4.3 Disaster

tbysl — Sun, 23 Feb 2014 16:39:28 GMT

Uploaded the new update and every time I call someone, the screen goes black. Can not unlock with side button and can not do anything. If I plug in the headphones, than I everything is normal.

I connected to PC companion and reloaded with repair option. Stil nothing changed.

Please help.

Re: V 4.3 Disaster

_alexdon_ — Sun, 23 Feb 2014 16:49:31 GMT

Do you have any call apps,antivirus,task killers?

Re: V 4.3 Disaster

tbysl — Sun, 23 Feb 2014 17:02:02 GMT

Didn't have any other dialer but added later to see if same will happen and still black screen when I call. Removed the security, too now and still same

Edit: also no task killers

Re: V 4.3 Disaster

zakirox — Sun, 23 Feb 2014 19:30:30 GMT

hi;

mate i think this will be an isue with Proximity sensor. did u install any new screen guard / display stickers if so please be kind to remove it and chek it again i hope this helps

Re: V 4.3 Disaster

_alexdon_ — Sun, 23 Feb 2014 21:32:51 GMT

@zakirox wrote:

hi;

mate i think this will be an isue with Proximity sensor. did u install any new screen guard / display stickers if so please be kind to remove it and chek it again i hope this helps

Take a look at this also.If it does not apply,download sony update service and repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: V 4.3 Disaster

tbysl — Sun, 23 Feb 2014 22:47:30 GMT

No screen protector. When I receive call or connected by USB, screen shows, no.problem.

Re: V 4.3 Disaster

_alexdon_ — Sun, 23 Feb 2014 22:51:02 GMT

Use sony update service and repair.