topic Re: random restart in XPERIA archive

random restart

marshatherton — Sun, 23 Feb 2014 08:53:53 GMT

My xperia Z1s keeps restarting itself for no reason. It's now done it six times since I got it. Completely random. Although, it mostly does it when I unlock the phone while answering a call, or unlocking the screen. This is very annoying.

I appear to have the latest software, and good battery. And memory. The phone acknowledges the crash in diagnostic setting log. Says it's a "system_Server" crash.

This is the second phone to do this. I've already exchanged it once.

Re: random restart

_alexdon_ — Sun, 23 Feb 2014 09:12:25 GMT

Are you using task killers,phone optimizers?Boot your phone in safe mode and see how it goes:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: random restart

marshatherton — Sun, 23 Feb 2014 15:30:04 GMT

Nothing. none of those programs.
Why should I boot my phone in safe mode? That won't fix it... It'll just prolong the phone until I decide to Fix it.

I'll do it, But this seems like a patch for the bigger problem.

Re: random restart

_alexdon_ — Sun, 23 Feb 2014 15:32:15 GMT

If you boot in safe mode and it works fine,you know that it is an application acting up and making the phone restart.

Re: random restart

marshatherton — Sun, 23 Feb 2014 15:53:24 GMT

Alright. In safe mode. We'll see

Re: random restart

_alexdon_ — Sun, 23 Feb 2014 15:53:52 GMT

Keep us updated.