topic Re: Please unlock my device in XPERIA archive

Please unlock my device

Ksurendranath — Tue, 29 Apr 2014 05:29:09 GMT

I have tried myxperis locater, and locked the device with 4 digits pin.

But now the device always askin for pin, when I use.

It's really irritating for me.

Can you please remove the pin, so that I can use my phone much faster.

Re: Please unlock my device

Hampus — Tue, 29 Apr 2014 12:00:00 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have locked the device via my Xperia, you need to remove the screen lock which now is set as PIN. Go to Settings > Security > Screen lock > Confirm your PIN > And now you can change to "Swipe" for example.

Re: Please unlock my device

_alexdon_ — Tue, 29 Apr 2014 12:57:12 GMT

@Hampus wrote:

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have locked the device via my Xperia, you need to remove the screen lock which now is set as PIN. Go to Settings > Security > Screen lock > Confirm your PIN > And now you can change to "Swipe" for example.

If this does not help,to remove the lock you need to repair:

http://www.sonymobile.com/gb/tools/update-service/