https://community.sony.com.mk/t5/xperia-archive/request-for-hard-reset-experia-z1/m-p/3208032#M365979 <P>You have to use sony update service and repair:</P> <P><A href="http://www.sonymobile.com/gb/tools/update-service/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P> Wed, 09 Apr 2014 19:01:56 GMT _alexdon_ 2014-04-09T19:01:56Z https://community.sony.com.mk/t5/xperia-archive/request-for-hard-reset-experia-z1/m-p/3208031#M365978 Kindly instruct me to make a hard reset for my experia Z1 for being phone lock after changing a sim asking a password for AVG Antivirus the Antitheft was activate after I change the my sim now it's asking a password I already inquire in AVG and it says. A two way of unlocking 1st is connect in the net but I can't connect. Because I can't access my phone from being lock second is to contact in sony for a hard reset please help me thanks Wed, 09 Apr 2014 18:59:48 GMT https://community.sony.com.mk/t5/xperia-archive/request-for-hard-reset-experia-z1/m-p/3208031#M365978 Heart0227 2014-04-09T18:59:48Z https://community.sony.com.mk/t5/xperia-archive/request-for-hard-reset-experia-z1/m-p/3208032#M365979 <P>You have to use sony update service and repair:</P> <P><A href="http://www.sonymobile.com/gb/tools/update-service/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P> Wed, 09 Apr 2014 19:01:56 GMT https://community.sony.com.mk/t5/xperia-archive/request-for-hard-reset-experia-z1/m-p/3208032#M365979 _alexdon_ 2014-04-09T19:01:56Z