topic Re: Camera Problem in XPERIA archive

Camera Problem

fammy82 — Tue, 11 Mar 2014 07:39:41 GMT

I have been using this phone since a month, after updating to 4.3, my camera is not working properly. Sometimes it gives a message like 'Error, Camera not available' and sometimes it works normally. It could be a software problem might be It couldn't have been installed properly. Guys please suggest what to do? I'm so upset Please reply

Is that a hardware problem

Re: Camera Problem

Danial-mach1 — Tue, 11 Mar 2014 07:45:34 GMT

http://www.sonymobile.com/gb/tools/update-service/

Try software repair

Its a software issue...it must solve after software repair

Keep in mind software repair will wipe all af your data on internall storage so backup if you want

Re: Camera Problem

Alexander1 — Tue, 11 Mar 2014 14:51:22 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I would suggest that you try to boot your phone into safe mode to see if the problem may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Camera Problem

MagicDust — Wed, 26 Mar 2014 05:16:22 GMT

I have repaired the software yet the camera is giving error of not available...plus the battery keeps on discharging quickly even after all apps are closed and bluetooth and wifi connections are switched off....if it were a hardware issue then the battery should not be affected...apart from these 2 issues there is the issue of the proximity sensor...whenever i receive a missed call the red light besides the front camera turns on and wont turn off unless i call someone...

Please HELP me...

Re: Camera Problem

Alexander1 — Fri, 04 Apr 2014 15:26:59 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Since you still experience these kinds of issues after you have repaired the phone software I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/