topic URGENT HELP NEEDED in XPERIA archive

URGENT HELP NEEDED

hashamahmed — Fri, 21 Feb 2014 18:12:21 GMT

sir i just updated the my experia SP

but after that it cant switch on..

keep showing sony logo and then reboot again

how can i cope with this problem?!!

i cant use my phone now!!!!!!!

Please reply

Re: URGENT HELP NEEDED

Thommo — Fri, 21 Feb 2014 18:23:26 GMT

1st try holding power and volume up until you feel 3 vibrations 1 after the other - Then try to boot your phone - If that still fails then unfortunately you will need to perform a system repair using either PC Companion or SUS found here - You will need to perform the 1st part of this reply then if using PCC click on Support zone then update my phone/tablet then in blue click on repair my phone tablet - Then when prompted hold volume down and connect your usb cable remember your phone should be switched off to perform the repair

Re: URGENT HELP NEEDED

dm84 — Fri, 21 Feb 2014 20:08:43 GMT

pop open the back of the phone , hold dow the off button for 8seconds wait for the device to vibrate 3 times then perform update again via sus (sony update service)downloaded on your pc

http://www.sonymobile.com/gb/tools/update-service/