topic Re: Update 10.4.1.B.0.101 Error [Help] in XPERIA archive

Update 10.4.1.B.0.101 Error [Help]

k_a_v_i_s_h — Mon, 10 Mar 2014 15:44:00 GMT

Hello, i tried to install the 10.4.1.B.0.101 update in my Xperia Z, but after the phones restarts, it gives me a warning that the update could not be installed or failed. It happend everythime i tried to install this update. I tried it in sony companion but the same thig. It displays an error message..

Re: Update 10.4.1.B.0.101 Error [Help]

_alexdon_ — Mon, 10 Mar 2014 15:47:38 GMT

Try to update via sony update service:

http://www.sonymobile.com/gb/tools/update-service/

Re: Update 10.4.1.B.0.101 Error [Help]

k_a_v_i_s_h — Mon, 10 Mar 2014 16:09:50 GMT

When i run the app, it says "NO NETWORK"

Re: Update 10.4.1.B.0.101 Error [Help]

_alexdon_ — Mon, 10 Mar 2014 16:39:52 GMT

Do you have a good internet connection?

Re: Update 10.4.1.B.0.101 Error [Help]

k_a_v_i_s_h — Tue, 11 Mar 2014 05:44:12 GMT

Yes i have a good internet connection.

Orange Internet 1mbps

Re: Update 10.4.1.B.0.101 Error [Help]

_alexdon_ — Tue, 11 Mar 2014 06:20:26 GMT

That internet connection is on your phone but you need to run sus on your computer.

Re: Update 10.4.1.B.0.101 Error [Help]

k_a_v_i_s_h — Tue, 11 Mar 2014 14:14:32 GMT

Heres a screen shot of the problem ! i ran the software from my PC !

Re: Update 10.4.1.B.0.101 Error [Help]

Rickard — Tue, 11 Mar 2014 15:16:29 GMT

If your PC has a firewall installed, make sure that it's set to allow Update Service. The problem is that Update Service is unable to connect to our servers from your PC and internet connection for some reason.

Re: Update 10.4.1.B.0.101 Error [Help]

k_a_v_i_s_h — Wed, 12 Mar 2014 05:02:59 GMT

I've checked the firewall settings and its all good but still get this network problem.

Re: Update 10.4.1.B.0.101 Error [Help]

Rickard — Wed, 12 Mar 2014 07:05:49 GMT

Is you internet connection using any proxy? You may be able to see that under Controlpanel -> Internet options -> Connections -> LAN settings but if you're using some type of software for the connection you may not be able to see the settings here.

Re: Update 10.4.1.B.0.101 Error [Help]

k_a_v_i_s_h — Wed, 12 Mar 2014 13:07:42 GMT

Re: Update 10.4.1.B.0.101 Error [Help]

Rickard — Wed, 12 Mar 2014 14:44:32 GMT

If you don't have any firewall or other security software installed that may be blocking our software i recommend that you try this on another internet connection.