topic Xperia V Screen malfunctioning in XPERIA archive

Xperia V Screen malfunctioning

ACDG — Mon, 10 Mar 2014 14:21:33 GMT

Hello Sony!

I'd like to know why my Xperia V's screen suddenly started malfunctioning. The problem was that I was playing a game and this was often but when I press the home button the screen suddenly Hang on me for a few seconds and turned off by its self. It was not a battery problem because it was charging when it happened. I tried to turn it back on but in the booting process the screen hang again. I'd try everything but it just keeps on hanging on me. I'd like if you help me with this problem. Thank you.

Sincerly,

ACDG

Re: Xperia V Screen malfunctioning

_alexdon_ — Mon, 10 Mar 2014 14:34:43 GMT

Charge the phone for 1 hour and repair via sony update service:

http://www.sonymobile.com/gb/tools/update-service/

Re: Xperia V Screen malfunctioning

Jake-SonyXperia — Tue, 11 Mar 2014 00:26:57 GMT

Hi ACDG,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

With the information supplied, on the chance that the software repair does not help, I suggest contacting Sony Mobile Customer Care via phone and advising them about the issue, they should be able to help.

Please use the link below to find there contact details.

I apologize for any inconvenience this may cause.

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