topic Re: Micro sd problem in XPERIA archive

Micro sd problem

Lucyveva — Tue, 25 Mar 2014 20:30:00 GMT

Hello I was recently given a second hand neo V device.When i try to insert my micro SD 2gb card it says 'Blank SD card:SD card black or has unsupported file system'.It gives me the option to format it,but it doesnt do it and again shows the blank sd message.I tried to insert another one,micro SD 2gb again,and it wouldnt recognize it at all,like it wasnt even there.I tried once again with a micro SD 16gb this time and again,not recognized,not existing.I updated the software and reseted the phone completely but the problem was stil there.I changed from MTP to MSC and back again,still nothing.PC companion doesnt recognize the device either,only when its closed,but even then the card is not recognized.I know that the person before had the same problem but didnt do anything about it and the one before her,that had bought it,never had that problem.phone was working fine,though she wasnt updating the software,making the phone slow,but no effects on the sd card.When she gave her phone to her friend,the phone suddently wouldnt recognize the new sd.Any ideas?Oh I also formated the SDs on a another device,but that didnt work either.

Re: Micro sd problem

_alexdon_ — Tue, 25 Mar 2014 20:34:51 GMT

Try to repair your device using sony update service:

http://www.sonymobile.com/gb/tools/update-service/

If not working,I will start thinking it may be faulty.

Re: Micro sd problem

Lucyveva — Tue, 25 Mar 2014 20:37:14 GMT

I did that.It didnt have a problem before though.And how can it recognize one card,even though it shows its blank,and not others?

Re: Micro sd problem

_alexdon_ — Tue, 25 Mar 2014 20:38:15 GMT

Did you format the other cards to FAT32?I do not know,it might be some compatibility issue here.

Re: Micro sd problem

Lucyveva — Tue, 25 Mar 2014 20:41:52 GMT

can you tell me how to do that?

Re: Micro sd problem

_alexdon_ — Tue, 25 Mar 2014 20:43:07 GMT

Do you have an adapter?I would suggest formatting using your PC.

Re: Micro sd problem

Lucyveva — Tue, 25 Mar 2014 20:44:40 GMT

Yes I do,ok.I just dont know what FAT32 is

Re: Micro sd problem

_alexdon_ — Tue, 25 Mar 2014 20:49:22 GMT

It is a file format that is used and best for Android.

Re: Micro sd problem

Lucyveva — Tue, 25 Mar 2014 21:32:04 GMT

did the fat32,still wont recognize the card...

Re: Micro sd problem

_alexdon_ — Tue, 25 Mar 2014 21:41:20 GMT

Visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Micro sd problem

Lucyveva — Wed, 26 Mar 2014 08:55:46 GMT

I've sent them an e-mail and I'm waiting for an answer

In the meantime,do you know other relevant topics I can check out for a solution?

Re: Micro sd problem

_alexdon_ — Wed, 26 Mar 2014 11:56:11 GMT

You could search around,in this section I do not think there are.I would suggest one last thing,a low level format using a low level format tool.