topic Re: unsupported application in XPERIA archive

unsupported application

94 — Mon, 07 Apr 2014 08:07:11 GMT

hiii....evrytime i download application for my handphone, it cannot be opened...it will appeared " unfortunately supported had been stopped"...wht's the problem actually..??...and when i transfer file from PC to handphone it cannot be opened....

Re: unsupported application

Alexander1 — Mon, 07 Apr 2014 11:54:58 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are you downloading the apps from Google Play or from a 3rd party source?

Re: unsupported application

94 — Tue, 08 Apr 2014 00:46:17 GMT

from google play....

Re: unsupported application

_alexdon_ — Tue, 08 Apr 2014 14:32:14 GMT

Try settings-apps-all-google play,force stop and clear data.Also,remove your google account and add it again.

Re: unsupported application

94 — Fri, 11 Apr 2014 02:02:45 GMT

still doesnt work......

Re: unsupported application

jaggerkieth — Fri, 11 Apr 2014 03:55:03 GMT

Try a factory data reset of your phone then try to again. (Make sure to backup your files)

Re: unsupported application

_alexdon_ — Fri, 11 Apr 2014 11:47:16 GMT

@jaggerkieth wrote:
Try a factory data reset of your phone then try to again. (Make sure to backup your files)

Either this,or a repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

Re: unsupported application

Alexander1 — Fri, 11 Apr 2014 15:03:49 GMT

Before resetting your phone you could try to clear data for Google Play Services under settings > apps > all > Google Play Service. Clear data and restart the phone.

If the problem persists, you should go through with the factory reset or repair with SUS.

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253