topic Re: blank black screen in XPERIA archive

blank black screen

abico2005 — Tue, 18 Feb 2014 16:56:58 GMT

Dears,

my mobile is Xperia SP, i am facing an issue in the screen, when i press the power key to unlock the mobile, i face a blank black screen but the backlight is turned on, i have to lock and unlock again to work. another issue, when someone calls me, the mobile is ringing while the screen is blank black screen, i have to lock and unlock again to see the caller.

Help Please

Re: blank black screen

Uliwooly — Tue, 18 Feb 2014 17:22:28 GMT

Repair your phone with SUS or PCC

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: blank black screen

abico2005 — Tue, 18 Feb 2014 17:25:30 GMT

what do u mean by repair exactly?

Re: blank black screen

0009 — Tue, 18 Feb 2014 17:58:19 GMT

I am also facing the same. Problem. Plz. Help

Re: blank black screen

Uliwooly — Tue, 18 Feb 2014 18:14:37 GMT

Re-install the latest software

Re: blank black screen

abico2005 — Tue, 18 Feb 2014 18:39:05 GMT

are you guessing a solution or this is the solution?

Re: blank black screen

_alexdon_ — Tue, 18 Feb 2014 18:41:53 GMT

Your phone works fine in other situations?Try to boot it in safe mode,see if that occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: blank black screen

Nathan_N — Tue, 18 Feb 2014 19:00:00 GMT

@abico 2005

your os version 4.1 or 4.3?

this is the one of the future of xsp 4.1.2 😛
update to 4.3 to fix (but lot of bugs are there in 4.3 )

Re: blank black screen

abico2005 — Tue, 18 Feb 2014 19:25:13 GMT

@Nathan_03 my os is 4.1.2 and i dont want to update to 4.3 due to these bugs

Re: blank black screen

Nathan_N — Tue, 18 Feb 2014 19:39:29 GMT

@abico2005
Sry to say that there's no solution to this
only 4.3 can fix (not sure according to posts here )
myself having the same issue

Re: blank black screen

abico2005 — Tue, 18 Feb 2014 20:09:36 GMT

Nathan_03

did u have this problem in your phone?