topic Re: Can't download apps using mobile data connection in XPERIA archive

Can't download apps using mobile data connection

Rahul027 — Thu, 06 Mar 2014 04:19:03 GMT

Facing problem to download the apps from Google Play Store using Mobile Data Connection. My phone hang in 2-3 Minutes after starting the Download. I am already repair the phone Software as the given instructions but no solution for this problem. Please Someone help me...

Topic edited by Rickard

Re: Xperia ion

Hampus — Thu, 06 Mar 2014 07:45:28 GMT

Could you please elaborate? What happens when you try to download an application? Do you receive any type of error message?

You can try to clear data for Google Play Store and Google Play services which can be found at Settings > Apps > The tab "All" > Google Play Store/Google Play services > Clear data.

Re: Can't download apps using mobile data connection

_alexdon_ — Thu, 06 Mar 2014 12:01:37 GMT

Is your connection good enough?What network mode are you using?

Re: Can't download apps using mobile data connection

Rahul027 — Thu, 06 Mar 2014 12:45:20 GMT

Every time I start the download, after 2-3 minutes my phone freezes and after some time it automatically restart.
I am facing this problem in both GSM and HSPA network mode...

Re: Can't download apps using mobile data connection

_alexdon_ — Thu, 06 Mar 2014 12:48:03 GMT

So you said you have reinstalled your software already?

Re: Can't download apps using mobile data connection

Rahul027 — Thu, 06 Mar 2014 14:47:56 GMT

Yes, as the given instructions....

Re: Can't download apps using mobile data connection

_alexdon_ — Thu, 06 Mar 2014 17:08:28 GMT

This is either related to your network or you should visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/