topic Re: Xperia E call automatically gets disconnect problem in XPERIA archive

Xperia E call automatically gets disconnect problem

pushpak90 — Tue, 17 Dec 2013 13:10:46 GMT

Hello,

I have a Xperia E phone.

The problem is my phone automatically gets disconnected while talking on the phone. I have brought this in the month of july 2013. I have also updated the latest software from pc companion. When i make a call the phone gets disconnected after some seconds, this is happening in incoming calls also..

please help me in this problem...asap..

Thank you..

Re: Xperia E call automatically gets disconnect problem

discretion1 — Tue, 17 Dec 2013 16:32:43 GMT

Is your phone's proximity sensor working properly?

Re: Xperia E call automatically gets disconnect problem

Alexander1 — Wed, 18 Dec 2013 09:49:29 GMT

You can test the proximity sensor using the application Xperia diagnostics:

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

If the proximity sensor is working fine I suggest that you start your phone in safe mode to see if the behavior may be related to any 3rd party application installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If the problem persists in safe mode I suggest that you try with another SIM card in your phone.