https://community.sony.com.mk/t5/xperia-archive/back-key-and-touchpad-problem/m-p/3189677#M352412 <P>Re: Xperia go: suddenly back and button stopped working in black panel below screen</P><P>Hi,</P><P>After the above told problem of screen keys not working I took my phone to Sony mobile service center at Sony care center Thakkar mall, Borivali (w), Mumbai -92</P><P>They replied that Sony do not provide xperia GO support for phones out of Warranty. They are not even accepting my phone to submit.</P><P>It's only 15-16 months Sony launched this phone "Xperia GO ST27i”. And I left my warranty for only 16 days&nbsp;</P><P>How can they End of Life this phone? &nbsp;</P><P>Does that mean I wasted my money by buying this phone?</P><P>This is really a highly negative feedback for Sony support. This is a pathetic condition of any support I have ever seen.&nbsp;</P><P>Regards,</P><P>Swapnil</P><P>&nbsp;Borivali, Mumbai.</P> Sat, 25 Jan 2014 06:23:13 GMT kswap 2014-01-25T06:23:13Z https://community.sony.com.mk/t5/xperia-archive/back-key-and-touchpad-problem/m-p/3189677#M352412 <P>Re: Xperia go: suddenly back and button stopped working in black panel below screen</P><P>Hi,</P><P>After the above told problem of screen keys not working I took my phone to Sony mobile service center at Sony care center Thakkar mall, Borivali (w), Mumbai -92</P><P>They replied that Sony do not provide xperia GO support for phones out of Warranty. They are not even accepting my phone to submit.</P><P>It's only 15-16 months Sony launched this phone "Xperia GO ST27i”. And I left my warranty for only 16 days&nbsp;</P><P>How can they End of Life this phone? &nbsp;</P><P>Does that mean I wasted my money by buying this phone?</P><P>This is really a highly negative feedback for Sony support. This is a pathetic condition of any support I have ever seen.&nbsp;</P><P>Regards,</P><P>Swapnil</P><P>&nbsp;Borivali, Mumbai.</P> Sat, 25 Jan 2014 06:23:13 GMT https://community.sony.com.mk/t5/xperia-archive/back-key-and-touchpad-problem/m-p/3189677#M352412 kswap 2014-01-25T06:23:13Z https://community.sony.com.mk/t5/xperia-archive/back-key-and-touchpad-problem/m-p/3189678#M352413 <P>I am sorry for your problem.Yes,they have a life of about 12-18-24 months,depending on the phone.You still have warranty and they refuse to repair the phone?You should contact sony directly:</P> <P><A href="http://www.sonymobile.com/global-en/support/contact-us/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/</A></P> Sat, 25 Jan 2014 09:55:34 GMT https://community.sony.com.mk/t5/xperia-archive/back-key-and-touchpad-problem/m-p/3189678#M352413 _alexdon_ 2014-01-25T09:55:34Z