topic Re: Update issue in XPERIA archive

Update issue

DylJones181 — Fri, 24 Jan 2014 16:34:13 GMT

I tried to update my Xperia M to 15.1.c.2.8 using sony pc companion, half way through the update it came up with an error and ow when my phone turns on it freezes at the sony loading screen, is there anything i can do or is my phone doomed?

Re: Update issue

alexrx — Fri, 24 Jan 2014 16:47:59 GMT

Hi there,

Press and hold "Power Button" and "Volume Up" at the same time about 10 seconds(untill you hear/feel 3 vibrations), then charge your battery 1 hour and repeat the process with Sony Update Service.

Cheers.

Re: Update issue

DylJones181 — Fri, 24 Jan 2014 16:52:18 GMT

the phone turned on as normal, freezing at the sony screen

Re: Update issue

_alexdon_ — Fri, 24 Jan 2014 16:53:15 GMT

Use sony update service provided in the upper post to repair.

Re: Update issue

alexrx — Fri, 24 Jan 2014 17:05:13 GMT

@DylJones181 wrote:
the phone turned on as normal, freezing at the sony screen

Hi,

Your current installation is corrupted, that is why you are stuck on Sony´s logo, repeat the process with SUS to resolve that.

Re: Update issue

DylJones181 — Fri, 24 Jan 2014 17:22:59 GMT

Thank you very much guys, it now works fine

Re: Update issue

alexrx — Sat, 25 Jan 2014 06:48:07 GMT

You´re welcome.