topic Re: Messaging problems in XPERIA archive

Messaging problems

Juvar506 — Sun, 15 Dec 2013 11:26:44 GMT

I just updated my phone and i followed all the rules, after i opened it i checked if the apps are working, everything was working except for the messaging, the problem is i opened the msg app then i open a conversation then it said the messaging app is not working. Pls help me ASAP. Thanks and have a good day!

Re: Messaging problems

_alexdon_ — Sun, 15 Dec 2013 12:17:16 GMT

Try force restart the phone(power button+vol up until the phone vibrates).You know,the update could have gone a little wrong,case in which you need to repair phone software.You could also try force stop messages app in settings-apps-all.

Re: Messaging problems

Juvar506 — Sun, 15 Dec 2013 12:31:04 GMT

thanks but it still wont work :'( i think I need help from the admins :'(

Re: Messaging problems

_alexdon_ — Sun, 15 Dec 2013 12:37:08 GMT

Ok then,let's see what the admins tell you.I still think you should repair phone software.

Re: Messaging problems

Thommo — Sun, 15 Dec 2013 13:19:54 GMT

Go to Settings - Apps - All scroll down the list and find messaging, Open it and touch on Clear data and if available Clear cache - Reboot your phone and check to see if it's fixed - Failing that you may need to run a settings reset via Settings - Backup and reset then at the bottom Settings reset - This will not delete anything on your phone - If that still fails then your only option is to run a repair - Admins will tell you the same thing and if that fails then you will be advised to seek out a service center