topic Re: Xperia Z1 died in XPERIA archive

Xperia Z1 died

xtommyx — Thu, 02 Jan 2014 13:23:46 GMT

Hey, suddenly my Xperia Z1 died. I tried the red button reset, but nothing happened. I also tried the power button + volume up/down and the same. What should i do to turn on my phone cuz i have some photos on it and i don't want to lose them. Please give me some solutions!

Re: Xperia Z1 died

alexrx — Thu, 02 Jan 2014 13:44:46 GMT

Hi there,

Press and hold "Power Button" and "Volume Up" at the same time about 8 seconds(3 vibrations) and then put your phone on the wall charger 2 hours.

Then try to power it on again.

Cheers.

Re: Xperia Z1 died

alexrx — Thu, 02 Jan 2014 13:48:57 GMT

Otherwise you'll have to repair your software using Sony Update Service

Re: Xperia Z1 died

xtommyx — Thu, 02 Jan 2014 17:50:11 GMT

I tried but it doesn't vibrate.

Re: Xperia Z1 died

_alexdon_ — Thu, 02 Jan 2014 17:54:19 GMT

Have you tried alexrx other suggestion?Charge the phone for 2 hours-repair with sony update service.

Re: Xperia Z1 died

xtommyx — Thu, 02 Jan 2014 21:06:44 GMT

I tried to repair my software with sony update service but my pc doesn't recognize my phone. Is there any other solutions?

Re: Xperia Z1 died

_alexdon_ — Thu, 02 Jan 2014 21:14:05 GMT

PC companion did not work either?Take the phone into service,the motherboard could be faulty.

Re: Xperia Z1 died

xtommyx — Thu, 02 Jan 2014 21:22:49 GMT

I'll take it into service. Thanks for your suggestions!

Re: Xperia Z1 died

_alexdon_ — Thu, 02 Jan 2014 21:30:37 GMT

You are welcome.