topic Re: Restarting issue in Experia E dual in XPERIA archive

Restarting issue in Experia E dual

MANI123 — Wed, 22 Jan 2014 06:30:12 GMT

My experia E dual handset(4months old) is getting restarted every now and then.

* The service center guys made software update 3 times still the issue persists.

* there is no any heavy apps.

* I even tried it without inserting external memory card.

The issue is everytime the same.

Kindly help what to do.

Mani

Re: Restarting issue in Experia E dual

_alexdon_ — Wed, 22 Jan 2014 08:21:22 GMT

How often do you restart the phone?it needs to refresh the RAM memory quiet often.

Re: Restarting issue in Experia E dual

MANI123 — Wed, 22 Jan 2014 09:43:46 GMT

Usually I do'nt restart the phone unless I need to change SIM (which is rarely). The phone itself gets restart every now and then, atleast 8-10 times a day.. ;(

Re: Restarting issue in Experia E dual

_alexdon_ — Wed, 22 Jan 2014 12:11:41 GMT

Have you tried a software repair via sony update service?or you could get a new sim.

Re: Restarting issue in Experia E dual

MANI123 — Thu, 23 Jan 2014 07:12:40 GMT

Yes Alex, as I have already mentioned that the mobile got software repair/update 3times from the service center.

But I guess it could be dual sim issue. Coz yesterday I put only one sim and removed the other sim which was used for internet access. It din't get restarted.I m not sure whether is it the real cause. How does a SIM affect restatrt process?

Re: Restarting issue in Experia E dual

_alexdon_ — Thu, 23 Jan 2014 15:00:01 GMT

If the SIM does not fit perfectly,it could toggle the restart.Also,a faulty SIM could act the same.

Re: Restarting issue in Experia E dual

AqienLee — Wed, 16 Apr 2014 03:20:58 GMT

So what's the best solution? i get same problem with my e1 dual

Re: Restarting issue in Experia E dual

_alexdon_ — Wed, 16 Apr 2014 10:15:52 GMT

Try another SIM.