topic Re: Android 4.3 native mail client serious issue in XPERIA archive

Android 4.3 native mail client serious issue

Larek — Wed, 12 Feb 2014 19:43:47 GMT

Hi. Just found an issue in mail client in new android version. It doesnt show an e-mail body. You can see Just addresses, and a subject, a message body is blank.
BTW, how can i takę a screenshot?

Re: Android 4.3 native mail client serious issue

_alexdon_ — Wed, 12 Feb 2014 19:47:02 GMT

To take a screenshot,power button+vol down at the same time.

Re: Android 4.3 native mail client serious issue

Larek — Wed, 12 Feb 2014 20:14:19 GMT

You can look at that. There's header originator, from, to, time, a subject on a blue background, and nothing under it. It's a text body (Content-Type: text/plain; charset=utf-8), no html, or something like that. So it should be visible...

Could onyone help?

Re: Android 4.3 native mail client serious issue

_alexdon_ — Wed, 12 Feb 2014 20:15:47 GMT

You could try to clear data for your email app in settings-apps-all and add your account again.

Re: Android 4.3 native mail client serious issue

Larek — Wed, 12 Feb 2014 20:17:12 GMT

Those were first I did.,.. No change...

Re: Android 4.3 native mail client serious issue

_alexdon_ — Wed, 12 Feb 2014 20:21:16 GMT

This could be something new(only in 4.3).Wait for a sony official to answer or contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Android 4.3 native mail client serious issue

Larek — Thu, 13 Feb 2014 07:11:16 GMT

I decided to downgrade. 4.3 is not worth enaugh:

an issue list

Re: Android 4.3 native mail client serious issue

Larek — Thu, 13 Feb 2014 10:56:33 GMT

@alexdon wrote:
This could be something new(only in 4.3).Wait for a sony official to answer or contact xperia care:
http://www.sonymobile.com/global-en/support/contact-us/

Alexdon, do they have any time limit for the answer? I tried to contact xperia care in November, and have no answer till now...

Re: Android 4.3 native mail client serious issue

_alexdon_ — Thu, 13 Feb 2014 15:03:06 GMT

In november?I suggest you send them one more message.

Re: Android 4.3 native mail client serious issue

Larek — Thu, 13 Feb 2014 15:46:58 GMT

Btw, same problem with z1, but sp is just an other phone...
Did it, sent another mail yesterday and waiting for response...