topic Re: Undo button not function after upgrade to 4.3 version in XPERIA archive

Undo button not function after upgrade to 3.1 version

Fadli — Tue, 21 Jan 2014 15:48:39 GMT

Hi,

why i can't used my undo button for my xperia ZR after i upgrade to OS 3.1 version. How to solve the issue or to downgrade the version back.

regard.

Re: Undo button not function after upgrade to 3.1 version

_alexdon_ — Tue, 21 Jan 2014 16:24:34 GMT

There is no 3.1 version in Android for ZR.Probably you are talking about 4.3,right?

Re: Undo button not function after upgrade to 3.1 version

Fadli — Wed, 22 Jan 2014 00:50:09 GMT

yes correct 4.3 version

Re: Undo button not function after upgrade to 3.1 version

_alexdon_ — Wed, 22 Jan 2014 08:26:49 GMT

And what undo button are you talking about?

Re: Undo button not function after upgrade to 3.1 version

Fadli — Wed, 22 Jan 2014 12:15:38 GMT

The back button

Re: Undo button not function after upgrade to 3.1 version

_alexdon_ — Wed, 22 Jan 2014 12:31:08 GMT

It does not work or appear at all?have you tried forced restart(power button and vol up until the phone vibrates)

Re: Undo button not function after upgrade to 4.3 version

Fadli — Wed, 22 Jan 2014 13:13:47 GMT

Hi. Tq for your reply.

It icon appear but not function. u means same like if we want to screenshot the phone right. but we need to press vol up button. I already tried but the phone cannnot restart. Its another ways to force restart the phone?

Re: Undo button not function after upgrade to 3.1 version

_alexdon_ — Wed, 22 Jan 2014 13:21:22 GMT

Does it have a red button if you remove back cover?if not,just take off the battery.

Re: Undo button not function after upgrade to 3.1 version

Fadli — Wed, 22 Jan 2014 13:30:44 GMT

i don't see any red button if i remove the back cover. but i already try to take off the battery and on the phone but still not working. For your information i already set the phone into factory setting but also failed to fix the issue.

Re: Undo button not function after upgrade to 3.1 version

_alexdon_ — Wed, 22 Jan 2014 15:03:00 GMT

Did you use sony update service or pc companion to repair?if yes and not working,take it into service.