topic Re: Problem in video recording in xperia Z1 in XPERIA archive

Problem in video recording in xperia Z1

Shanks1 — Wed, 01 Jan 2014 08:10:45 GMT

Not able to record videos greater than 1 minute, after 1 minute a message is being popped "Unknown Error" and not able to play that 1 minute video also.

Can anyone please help me with this problem?

Re: Problem in video recording in xperia Z1

pkash2097 — Wed, 01 Jan 2014 08:46:01 GMT

You should try this. Setting>Apps>Camera>Clear Data and then reset the phone. Try recording again and see if that works.

Re: Problem in video recording in xperia Z1

Shanks1 — Wed, 01 Jan 2014 08:59:26 GMT

I already tried this....but problem still exists

Re: Problem in video recording in xperia Z1

pkash2097 — Wed, 01 Jan 2014 09:31:04 GMT

In that case, you may need to restore your phone.

Re: Problem in video recording in xperia Z1

Shanks1 — Wed, 01 Jan 2014 09:40:14 GMT

I tried repairing my phone using PC Companion, I think thats the same thing as restoring the phone.

Anything else i can try or i have to give it to the Sony Service Center ?

Re: Problem in video recording in xperia Z1

_alexdon_ — Wed, 01 Jan 2014 10:44:40 GMT

Try to force stop the camera app and force restart the phone(power button+vol up unti the phone vibrates).Also,a repair with SUS is recommended.If still not working,take the phone into service.

Re: Problem in video recording in xperia Z1

ron_xperia_z1 — Mon, 06 Jan 2014 05:04:16 GMT

Have you checked the vid settings to hd or full hd (in manual mode)? As far as I know mms setting records short vids.

Re: Problem in video recording in xperia Z1

Shanks1 — Mon, 06 Jan 2014 07:34:06 GMT

Ya i already checked it, video length is not the real problem, actually some error occurs after recording of 1 min.

I have already submitted my mobile in the service center..