topic Message/Music notification issue in XPERIA archive

Message/Music notification issue

BloodyAllynator — Tue, 11 Feb 2014 21:49:48 GMT

Hi all,

Looking for some feedback as to why this is happening.

When I first got the Sony Xperia Z1 (also the Z), I could listen to music without my message tone disturbing it. Now, whenever I listen to music and receive messages, the music is dimmed and the tone is played. If I play around with the message settings and turn off the option 'Notifications' (Status bar) option, this stops completely BUT, I do not recieve the little message icon in the status bar.

I have never had this problem before with either phone. Tested out both, walkman and Google play music apps. Never happened before but now it does in both apps. Has there been an update that has put this 'functionality' into the phone?

My girlfriend has the same phone and she is not experiencing this.

Re: Message/Music notification issue

_alexdon_ — Tue, 11 Feb 2014 21:54:17 GMT

Is it when you listen with earpods?Try settings-apps-all-smart connect,clear data and restart the phone.

Re: Message/Music notification issue

BloodyAllynator — Tue, 11 Feb 2014 22:19:08 GMT

Unfortunately, no luck.

Yes, it is when I connect headphones. Are there some settings I need to apply when I clear the data for the smart connect app?

My phone is on silent while I have my headphones in and it still plays the notifcation sound

Re: Message/Music notification issue

_alexdon_ — Tue, 11 Feb 2014 22:24:50 GMT

If you try on normal mode,how is it?

Re: Message/Music notification issue

BloodyAllynator — Tue, 11 Feb 2014 22:27:47 GMT

Same thing happens.

I never had this problem before so I'm a bit stumped as to why it's happening now?

So let's recap:

I've tried playing around with the notifications settings
I've cleared the data for smart connect

Hard restarted my phone (pressing all buttons)

Tried different ringer modes

Tried both players

Re: Message/Music notification issue

_alexdon_ — Tue, 11 Feb 2014 23:15:58 GMT

Download sony update service,repair software.

Re: Message/Music notification issue

BloodyAllynator — Tue, 11 Feb 2014 23:16:43 GMT

Do I lose my data from doing this?

Re: Message/Music notification issue

_alexdon_ — Tue, 11 Feb 2014 23:18:04 GMT

Phone memory yes,SD not.

Re: Message/Music notification issue

Sam — Wed, 12 Feb 2014 01:55:14 GMT

You can backup your data first using PC Companion from the below link. Just install/open it, click the Backup & Restore function then follow the prompts:

http://www.sonymobile.com/global-en/tools/pc-companion/

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Re: Message/Music notification issue

BloodyAllynator — Tue, 08 Apr 2014 01:52:14 GMT

Have finally gotten around to doing this reset and it's still there. Tell me, has Google Play, Sony Walkman and Spotify all resorted to allowing notification sounds over music play now or is this still a bug? Spent a while setting up my phone again and now this is happening.

Never happened before... Unless that was a bug in itself that I appreciated.

Also, touch screen problems. Going to write text messages and it comes up with foreign characters and won't respond to touch. Rather annoying. Got the new update this morning and these issue still exist even after a reset too.

Please help

Re: Message/Music notification issue

Foddersin — Tue, 08 Apr 2014 08:41:33 GMT

I think this was actually a change in the way Android deals with incoming notifications when the user is listening to music etc.

Think this is referred to as ducking.

Re: Message/Music notification issue

BloodyAllynator — Tue, 08 Apr 2014 22:16:24 GMT

I originally thought that too but my partner has the same phone and hers does not interrupt music playback... This seems to be a bug with either my phone, or hers.