topic Re: failed upgrade in XPERIA archive

failed upgrade

niro.luca.a — Tue, 11 Feb 2014 19:56:13 GMT

Good evening, I was upgrading my Z1 and I crashed and now will not turn over and when you turn me out before the boot screen with the word "sony" and then comes a black screen with a sign "cycle" and the word "failed update, be sure that you have connected your device to your computer and try again"!

Solutions?!

Re: failed upgrade

_alexdon_ — Tue, 11 Feb 2014 20:00:52 GMT

Download sony update service,retry the process.

Re: failed upgrade

niro.luca.a — Tue, 11 Feb 2014 20:15:13 GMT

I will turn over the telephone, over the black screen with the message "update failed ..." is wrong therefore does not make me even download sony update!

Re: failed upgrade

_alexdon_ — Tue, 11 Feb 2014 20:16:03 GMT

So you will take the phone back or what?

Re: failed upgrade

niro.luca.a — Tue, 11 Feb 2014 20:20:56 GMT

sorry for

sorry for the mistakes, I'm Italian and I help in the translation with google translator: (
Every time I connect the phone to the PC to update it exits the written but then nothing!!

Re: failed upgrade

_alexdon_ — Tue, 11 Feb 2014 20:23:59 GMT

http://www.sonymobile.com/gb/tools/update-service/

Download and install.Use it to repair.

Re: failed upgrade

Sam — Wed, 12 Feb 2014 02:13:04 GMT

Please follow Alexdon's advice but also ensure you do not have the phone connected when you start the process using either software.

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