Xperia SP can't decrypt encrypted data

Tarequl — Thu, 12 Dec 2013 07:44:33 GMT

i got a problem with my new Xperia SP.

I had to encrypt my Phone because After the Update and the reboot the Phone isn't able to decrypt the System Data's and stucks in a Bootloop.

I'm able to fix it by myself?

Our have i send it back?

Please help me.

Re: Xperia SP can't decrypt encrypted data

Johan — Thu, 12 Dec 2013 09:33:59 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you try to reinstall the phone software using Update Service..

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

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Xperia SP can't decrypt encrypted data

Re: Xperia SP can't decrypt encrypted data