topic Re: touchpad issue experia c in XPERIA archive

touchpad issue experia c

khlakra — Thu, 12 Dec 2013 05:46:09 GMT

Hi,

I bought a sony experia c on 23rd oct, within a month the touch pad of the phone was not working. I was still getting calls and text messages, but was unable to recieve or make calls or text. I submitted my phone to the service station on 25th Nov, the ticket id for which is 13112501631. The service staff asked me to collect the phone in a weeks time, however when i went to recieve my phone, they said that some parts were missing. This has happened for a while. I was supposed to get my phone yesterday, and again I got the excuse that they hadn't got a part. I called their helpline no but the call centre people in delhi would put my call on hold and would later disconnect it. This happend thrice. It's been almost 3 months since i bought the phone, and i haven't been able to use the phone properly. It would be great if you could replace the phone or give my money back, i really don't have the time or energy to deal with this .

Re: touchpad issue experia c

Johan — Thu, 12 Dec 2013 08:36:00 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear. Please send me your details in a PM and I will forward this to responsible person for your market to have someone contact you about this.

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Re: touchpad issue experia c

khlakra — Fri, 13 Dec 2013 04:36:13 GMT

i hope you got the details that you asked for. please solve my problem at the earliest, or i may have to take it up in the consumer forum.