topic Re: Xperia Z1 display in XPERIA archive

Xperia Z1 display

XperiEye — Mon, 30 Dec 2013 20:31:43 GMT

Hi all,

I've recently had a line of dead/stuck pixels (I realise they're two different issues, but I cannot decipher for sure which one my Z1 is suffering from).

The line of pixels runs down the very middle of the display and is most visible against a grey screen in the Service Menu.

Naturally, I've looked to get it exchanged at the retailer, but they were most unhelplful - so I do hope Sony will be more proactive in resolving the issue with my Z1.

Anyone else had any Z1 display issues?

Thanks for reading xD

Re: Xperia Z1 display

Uliwooly — Mon, 30 Dec 2013 21:47:18 GMT

Take it back to the store or to a Sony repair center

Re: Xperia Z1 display

XperiEye — Mon, 30 Dec 2013 23:19:05 GMT

Hi Uliwooly,

Many thanks for your advice - however, the retailer seems **bleep** bent on not helping me out, however - can you advise me of any London based Sony service centres?

Thanks in advance!

Re: Xperia Z1 display

_alexdon_ — Mon, 30 Dec 2013 23:21:00 GMT

http://www.sonymobile.com/global-en/support/contact-us/

Ask here.

Re: Xperia Z1 display

XperiEye — Wed, 01 Jan 2014 18:03:42 GMT

Thanks for your advice all.

Seems there aren't any service centres as such in London, other than SBE. Looks like I'll be sending it off to them for a screen repair. Here's to hoping I'll have some luck.

Any other suggestions are most appreciated!

Re: Xperia Z1 display

Sophia — Fri, 03 Jan 2014 09:34:31 GMT

Replace with a new LCD screen yourself following the repair video it's much cheaper~

Re: Xperia Z1 display

XperiEye — Sat, 04 Jan 2014 11:15:16 GMT

Surely you're not being serious, Sophia? I'd much rather Sony deal with the problem!

Re: Xperia Z1 display

Mystic — Sun, 05 Jan 2014 00:02:54 GMT

If it's a new phone don't do anything to it yourself. Just have any deal with it.

Re: Xperia Z1 display

Sophia — Mon, 06 Jan 2014 09:57:27 GMT

Yeah, if it's under the warrenty, Sony should pay for the bill. Hope you can succeed~

Re: Xperia Z1 display

XperiEye — Tue, 07 Jan 2014 11:20:40 GMT

Thanks all for your replies, I'll send the handset off to SBE. Hopefully their tinkering won't compromise the waterproof feature of the Z1.

Thanks again!