topic Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10) in XPERIA archive

Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sat, 12 Mar 2011 14:44:57 GMT

My phone's applications (Youtube, Gmail, Android Market, Google Maps) don't work via 3G-network. I can only use phone's own browser via 3G-network. All other applications work only via wlan-connection. For instance Youtube announces: "There is no network connection. Please try again later." when I try to use it via 3G.

What is the problem?

Please help me.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

gwhispererz — Sat, 12 Mar 2011 14:49:18 GMT

Could it be a SIM Card issue? Are you able to test your phone with another SIM Card?

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sat, 12 Mar 2011 15:06:41 GMT

I have now tested phone with two different SIM Cards, neither of them work. I have been reading the another discussion about the same issue and it seems that also my SIM Card is too old. The other cards, which I tested a moment ago, are also 2- 4 years old, like my own card. So tomorrow I am going to change my card to newer one.

Thanks for quick reply to my question.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

gwhispererz — Sat, 12 Mar 2011 15:10:58 GMT

Hope it will work out fine.:smileyhappy:

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sun, 13 Mar 2011 13:42:33 GMT

I have just changed new SIM-card, but I still get error messages. What can I do?

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

gwhispererz — Sun, 13 Mar 2011 13:54:36 GMT

What is the Network mode set?

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sun, 13 Mar 2011 13:56:25 GMT

Do you mean network settings?

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

gwhispererz — Sun, 13 Mar 2011 14:04:02 GMT

Second thought, don't think it's a Network issue (at least your browser worked with the network).

How about doing a Factory data reset? MENU>Setting>Privacy>Factory data reset. This will erase all data from phone memory, make sure you do a backup.

Think about it.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sun, 13 Mar 2011 15:22:55 GMT

Despite the fact that I have done Factory Reset, error messages are still appearing. Phone's own browser works.

For instance when I try to log in my Google-account, I get this kind of message: "Can't establish a reliable data connection to the server. This could be a tempirary problem or your phone may not be provisioned for data services. If it continues, call Customer Care".

Maps gives message: "Network failure. This application requires a working data connection."

And Youtube: "Attention. There was a problem starting up. Please check network connections, and check that the system time is set correctly".

I have changed the new SIM-card and done Factory Reset.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sun, 13 Mar 2011 15:36:02 GMT

contact your phone company and ask them to push an apn update to your phone...or verify the apn settings with them while they are on the phone.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sun, 13 Mar 2011 15:44:08 GMT

I have been touch with my network provider and they have said that I should take contact to Sony Ericsson. When I called Ericsson's customer service, they advised me to contact my operator. Both of them are saying that problem is not caused by their product.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

gwhispererz — Sun, 13 Mar 2011 15:49:23 GMT

Sorry, I can't think of any other suggestion, you should try as what Lightyear has suggested.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sun, 13 Mar 2011 15:54:59 GMT

Well, it seems that I don't have any other options left. It is strange that my brother has the same problem with his X10.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

gwhispererz — Sun, 13 Mar 2011 16:03:14 GMT

Hmmmm .... Both of you with the same Network Operator? Are you able to test your phone with another SIM Card from another Network Operator? Just an idea, at least you can eliminate the obvious.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Sun, 13 Mar 2011 16:08:47 GMT

We have only tested same operator's cards. Moreover we have to use Data roaming because without that 3G-network does not work.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Johan — Mon, 14 Mar 2011 12:12:13 GMT

I've seen this kinds of problem before with operators using proxy servers. They tend to block Internet communication for applications.

Check if you are using any proxy server, and if you do delete it and try again.

Menu> Settings> Wireless Controllers (Wireless & networks)> Mobile networks> Access Point Name (APN)> Click on your Internet account> Proxy> Delete any address> Menu> Save.

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Mon, 14 Mar 2011 13:52:56 GMT

Finally our phones are working. Operator was giving wrong intructions for network settings all the time. I figured out that APN was the wrong way round. It was: "operator's name".internet, and I have now put it like this: "internet.operator's name"

Everything works now fine. Thanks for everyone!

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

gwhispererz — Mon, 14 Mar 2011 14:04:16 GMT

Great.

Enjoy .... but watch out for the bill (unless you are on unlimited package).

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Fri, 27 May 2011 10:59:28 GMT

I'm also getting the same error "Attention. There was a problem starting up. Please check network connections, and check that the system time is set correctly" when connecting to Youtube in Sony ericsson Xperia. How to overcome this problem?

Re: Apps don't work via 3G-network (Sony Ericsson Xperia X10)

Fri, 27 May 2011 11:07:42 GMT

How to do " internet.operator's name" for aircel