topic Re: xperia m dual charging problem in XPERIA archive

xperia m dual charging problem

Stoff — Sun, 09 Feb 2014 10:51:23 GMT

Hello,

I 've bought my Xperia M dual a month ago but every time i charge the phone, the charging stopps while charging, but the battery isn't fully charged. I've also tried other chargers of samsung.... but always with the same problem! I only can charge the phone completly if i turn it off.

So i think, this may be a software problem. I've already the lastest software on it!

I use the phone for work so i can't turn off the phone every time for charging!

Can anyone help me?

Re: xperia m dual charging problem

_alexdon_ — Sun, 09 Feb 2014 10:55:06 GMT

Very strange,how can the phone charge but not completely when it is on?Have you thought that it might also be hardware issue?

Re: xperia m dual charging problem

Stoff — Sun, 09 Feb 2014 11:02:31 GMT

I don't think this is a hardware problem because when i turn it off it charge completly. But if i conect my charger while its off and then switched on, the phone charges also when its on for a while! But normaly it stopps after 10- 15 minuits of charging when on

Re: xperia m dual charging problem

_alexdon_ — Sun, 09 Feb 2014 11:03:22 GMT

Try this:settings-apps-all-smart connect,clear data.Restart the phone and try to charge.

Re: xperia m dual charging problem

Stoff — Sun, 09 Feb 2014 11:10:41 GMT

ok i'll try this the next time i charge it.

Thanks

Re: xperia m dual charging problem

_alexdon_ — Sun, 09 Feb 2014 11:12:29 GMT

Keep us updated.

Re: xperia m dual charging problem

Stoff — Fri, 14 Feb 2014 08:32:06 GMT

Same problem after a while of chargin it stopps and i have tu tur it completely off. Plae help me!

Re: xperia m dual charging problem

Stoff — Fri, 14 Feb 2014 08:33:46 GMT

I have to turn it of for fully loading

Re: xperia m dual charging problem

_alexdon_ — Fri, 14 Feb 2014 09:00:00 GMT

Take your phone into service:

http://www.sonymobile.com/global-en/support/contact-us/