topic Email not syncing correctly in XPERIA archive

Email not syncing correctly

Morayjohny — Sun, 19 Jan 2014 22:10:57 GMT

Hi everyone. I seem to have a problem syncing my pop3 email. Although it downloads fine to the Z1 once read and any no longer needed deleted, when I then download the remaining messages to my laptop the emails don't get removed from the Z1.

This problem has only occurred since upgrading up 4.3 !!

Any help much appreciated.

Re: Email not syncing correctly

Uliwooly — Mon, 20 Jan 2014 04:03:20 GMT

How often have you set your email to sync ?

Re: Email not syncing correctly

Morayjohny — Mon, 20 Jan 2014 19:13:12 GMT

Every 10 minutes.

Re: Email not syncing correctly

Sam — Tue, 21 Jan 2014 00:21:37 GMT

I’m sorry I just need a bit of clarification. The emails that are being deleted, are you deleting them from the phone or externally?

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Re: Email not syncing correctly

Morayjohny — Tue, 21 Jan 2014 19:20:53 GMT

Strangly, changing the sync time to 15 minutes has solved the problem and everything now seems ok.

Re: Email not syncing correctly

Morayjohny — Tue, 21 Jan 2014 21:25:19 GMT

Thought I had solved the problem by changing the frequency of sync but now don't think I have.

Prior to the update if I deleted and email on either my phone or laptop the other device would also be updated when next synced. Now this doesn't appear to happen.

Any help much appreciated.

Re: Email not syncing correctly

Morayjohny — Wed, 22 Jan 2014 14:35:08 GMT

Anyone else having this problem, or know how to resolve it?

Cheers

Re: Email not syncing correctly

Morayjohny — Wed, 29 Jan 2014 13:13:14 GMT

Sam, I'm still having problems syncing my email.

If I delete any emails from my Z1 then download my emails to my laptop they sync correctly with the deleted emails being deleted on the server. However if I then read the emails on my laptop and delete more although they delete from the server they do not update the Z1 with the emails being left on the phone.

Any help appreciated.

Re: Email not syncing correctly

Elbow — Mon, 03 Feb 2014 23:12:46 GMT

I am also having this problem - it's annoying the **bleep** out of me!

I have my Xperia Z email client set to download headers from a POP3 email account, but not delete the emails from the server. My PC email client is set to download emails and remove them from the server, but after they are removed from the server the phone doesn't delete them locally on the next sync (which it should). If I try to open one of the emails that has been removed from the server I get a "Connection error" message.

This functionality worked perfectly until the 4.3 upgrade.

Re: Email not syncing correctly

Jonathon — Tue, 18 Feb 2014 08:35:54 GMT

I have the same issue also, intially on an Xperia Z, now on a Z1 compact. Come on Sony - I am sick of having to delete every email twice!!

Re: Email not syncing correctly

Terje-S — Fri, 21 Mar 2014 22:55:27 GMT

Sony Xperia is a rocking phone, I love it, but it's default email client is such a **bleep**... All the time since I got Xperia S there were only problems with the email - it synced whenever it wanted, and when it didn't want - it didn't sync. Suddenly in the middle of the night it would throw me out of bed by starting beeping loud as **bleep** only to inform that some old messages got randomly synced over to the phone. Now the same **bleep** with Xperia Z... Luckily I work together with some mobile apps developers at www.it-stars.no and I asked them whether they do something with this stupid app which they did, by somehow uninstalling it from the root. Now I live without email. My friends abandoned me and I became cut-off from social life. I got a long and busty beard with crumbs and other **bleep** in it. I then moved out to the woods. Squirrels are my only company now. Thank you SONY !

Re: Email not syncing correctly

Younisace — Sat, 22 Mar 2014 08:04:30 GMT

POP accounts don't really sync, have you tried changing it to IMAP?

Re: Email not syncing correctly

Jonathon — Tue, 29 Apr 2014 22:09:05 GMT

This is the solution to the problem. Switch to IMAP and it syncs perfectly. Just be careful however as if you delete an email on your phone you also delete it off the server.

Re: Email not syncing correctly

Mike63 — Sat, 09 May 2015 22:12:49 GMT

Hi!
Upgrading to version 5.0.2 on my Compact Z1 has given me with a similar problem. It takes a very long time to delete emails. Can anybody suggest a solution please?

Re: Email not syncing correctly

Bets — Tue, 16 Feb 2016 15:38:21 GMT

Hi,

git the same issue but with my Z5. receieve it on the laptop, would delte of my samsung S6 but not on my Z5. how can fix this?