topic Re: XPERIA SP not responding in XPERIA archive

XPERIA SP not responding

phoenix798 — Sat, 18 Jan 2014 12:10:28 GMT

the problem starts 2weeks before..phone was heating and turning off itself...and when i tried to turn on it stuck on sony logo and a goes to a black screen.i repaired with SUS.bt,problem still existed..and now sp is wont turn on or charging,when i pugged it for charging it always show red led...bt when i try to turn it on after hours of charging red color blinks 3 times...i even tried the back yellow button bt no responds,sometimes it vibrate bt nothing happened...1week before it was showing atleast sony logo...now nothing..completely dead...i cant even flash..because of low battery..what do i do..is it a hardware or software problem...

PLEASE HELP ME...

Re: XPERIA SP not responding

dm84 — Sat, 18 Jan 2014 12:25:04 GMT

take it to service centre to get it looked at

Re: XPERIA SP not responding

dm84 — Sat, 18 Jan 2014 12:30:12 GMT

try this

http://www.sonymobile.com/gb/support/faq/xperia-sp/troubleshooting/i-cannot-power-on-my-phone-12/

Re: XPERIA SP not responding

Amphosys — Sat, 18 Jan 2014 12:32:42 GMT

It might be that the battery is drained. If the battery is completely discharged, the phone needs to charge for a while before the battery status light lights up. Charge the battery for at least 30 minutes, and then turn on the phone. .....

Re: XPERIA SP not responding

phoenix798 — Sat, 18 Jan 2014 14:02:29 GMT

i charged it for hours yesterday..and today full..bt its showing the red led...when i remove the charger and tried to turn on it blinks 3 times....i tried many chargers bt its not charging..

the worst problem is that..the phone is from another country..so no warranty..sony service centre guys said they cant do anything because its from another country..they didint even looked the phone to sort out the issue...

Re: XPERIA SP not responding

dm84 — Sat, 18 Jan 2014 14:32:49 GMT

while on charge and the red light comes on , try t push the off button at the back of the phone . you find this button by taking out the back cover depress the yellow button with a pen or pencil preferably hair clip or paper clip hold for 8 secs and make sure the device vibrates 3 times connect to pc once this happens and hold volume down as you connect to pc lunch the sus be4 connection to pc

Re: XPERIA SP not responding

phoenix798 — Sat, 18 Jan 2014 15:43:40 GMT

oh..i already done that...still no response....it wont even vibrate now....i cant sort out wat is the real problem...if its hardware problem..i cant service it from my country..service centre says thy wont repair my phone even if it is software issue...**bleep**...

i think i have to buy another phone

Re: XPERIA SP not responding

phoenix798 — Sat, 18 Jan 2014 15:50:25 GMT

yellow button was working before..bt stucked at sony logo...now it is not charging,no response not turning on,bt red led lights when charger connected..and sometimes light turn off and shows sony logo..then turned off and charge....

if it related hardware issue otherthan battery or software i think i better buy a new phone....(hardwares cost almost as a phone)

Re: XPERIA SP not responding

dm84 — Sat, 18 Jan 2014 16:12:10 GMT

try to repair it with sus

Re: XPERIA SP not responding

clevin — Sat, 18 Jan 2014 16:28:07 GMT

I had this problem take it to service center and they'll make it proper in 5-10 mins

Re: XPERIA SP not responding

phoenix798 — Sat, 18 Jan 2014 16:41:22 GMT

m from india servce center guys said they cant repair it in our country,becaus the phone was shipped from singapore..so i think m out of options...

Re: XPERIA SP not responding

phoenix798 — Sat, 18 Jan 2014 16:44:17 GMT

i already updated it last week...bt no response after that...phonee cant connect to flashmode..when i connect it will automatically turn to normal charging mode with red led on..

and it wont chaging the battery actually...

Re: XPERIA SP not responding

clevin — Sat, 18 Jan 2014 16:49:47 GMT

Then can't tell

Re: XPERIA SP not responding

_alexdon_ — Sat, 18 Jan 2014 16:51:00 GMT

http://www.sonymobile.com/global-en/support/contact-us/

Contact sony,maybe they can help.And 1 post at a time,thanks.

Re: XPERIA SP not responding

joysoncp — Wed, 09 Jul 2014 05:19:26 GMT

The same problem happend for me also.I brought the phone from kuwait 4 months back now i am on vacation. one week

before it stared giving trouble while charging now it is completly dead .at last it was giving a flash light while trying to switch

on.please help.....