topic Re: charging problem in XPERIA archive

charging problem

dragofire — Fri, 17 Jan 2014 10:23:42 GMT

Hello everyone, I have a problem with my z1.
For some time it will not charge as it should. In the sense that, if I leave it charging all night, often not charging. For example tonight (00.30 am) was 19%, I put it on charge, and this morning at 10 it was only 52%, and was not even charged. I've tried other chargers and wires, but the result is the same.

It gives this problem a couple of weeks, and I noticed that this thing happens especially when I get some notification during the night. What should I do?

thank you

Re: charging problem

Johan — Fri, 17 Jan 2014 11:01:50 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you to run your phone in safe mode for a while to check if you still experience this. If not this may be caused by any downloaded application.
How to boot into safe mode?

If not I suggest that you try to reinstall the phone software using Update Service..

Before reinstalling your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

Re: charging problem

dragofire — Fri, 17 Jan 2014 11:06:55 GMT

in terms of using what are the differences between safe mode and normal? or rather, what are the limitations of using? would a hard reset fix it?