topic Re: Messaging APP in XPERIA archive

Messaging APP

crokern — Fri, 17 Jan 2014 00:33:11 GMT

Hi, I have a new Z1 and new SMS and MMS are not coming up in conversations. I'm getting notifications of new messages but can't view them. What can I do to fix this?

Re: Messaging APP

alexrx — Fri, 17 Jan 2014 02:35:13 GMT

Hi there,

What if you try:

Settings >Apps >All >Messaging >Clear Data/Cache +Force stop and then restart your phone and try again.

Cheers.

Re: Messaging APP

crokern — Sat, 18 Jan 2014 02:51:37 GMT

Thanks for your advice, I tried doing that but it didn't work. Could it be a problem with my phone or sim? Or should I be able to resolve it by tweaking settings?

Cheers

Re: Messaging APP

alexrx — Sat, 18 Jan 2014 05:25:01 GMT

Hi there,

In that case contact your carrier, maybe you have a network issue or just repair your software using Sony Update Service.

NOTE: Back up your phone first!

http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#M19

Cheers.