topic Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion in XPERIA archive

Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

L-W-Lim — Wed, 05 Feb 2014 17:44:13 GMT

My Z1 update or repair download status stuck at 91% or at 783/886 mb.

It show download failed. Please help!~

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

Uliwooly — Wed, 05 Feb 2014 19:10:07 GMT

You will have to start the whole update process all over again

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

_alexdon_ — Wed, 05 Feb 2014 19:55:37 GMT

Have you disconnected the phone?

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

L-W-Lim — Thu, 06 Feb 2014 01:56:11 GMT

i had repeat downloaded couple time, that message still same, download imcomplete.

at the same time, i also using different pc or internet line download , final result still remain.:smileyconfused:

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

Wison — Thu, 06 Feb 2014 02:46:35 GMT

this my third days attempt, still 91% failed... i'll try tomorrow...

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

solor — Thu, 06 Feb 2014 05:02:45 GMT

im suffering the same problem.

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

L-W-Lim — Thu, 06 Feb 2014 05:38:52 GMT

It is update 4.3 available at Malaysia ? I'm third day too stuck at 91%.... but i'm updated my X ZR it pass...

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

_alexdon_ — Thu, 06 Feb 2014 08:40:00 GMT

This is strange,do you have bad internet connection?

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

Wison — Thu, 06 Feb 2014 08:55:11 GMT

I got 2 units of Z1 (6903) white one pass without problem, but the black one looped 89 - 91% and no go.. even bad internet condition still to my experience it will continue to download, but not in this case.

anyway, in corporate what should we provide to help Sony to figure and solve this problem?

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

_alexdon_ — Thu, 06 Feb 2014 09:12:21 GMT

http://www.sonymobile.com/global-en/support/contact-us/

Contact them,they will ask for what they need to check.

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

L-W-Lim — Thu, 06 Feb 2014 09:45:25 GMT

my internet connection is good condition

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

_alexdon_ — Thu, 06 Feb 2014 09:58:26 GMT

So both PCC and SUS stop at 91%?That might be a sony server problem also.Do contact them at the link I left in my upper post.

Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

Wison — Fri, 07 Feb 2014 10:13:01 GMT

@L-W-Lim

How's M'sia side? any progress?

I haven't got any satisfiying answer from Indonesia side.

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Re: Z1 update 4.3 downloaded stuck at 91% with SUS and PC companion

Wison — Sun, 09 Feb 2014 11:37:49 GMT

They heed us and fixed the broken link - finished download and updating to 1.136 few minutes ago...