topic Re: Contact information takes too long to display. in XPERIA archive

Contact information takes too long to display.

LordLucan — Mon, 09 Dec 2013 09:13:14 GMT

I have just recently obtained a Sony Z1, my first android phone. On the whole I am pleased with it but there is a major problem with it when trying to phone someone via the contacts, it just takes an age for the contact number to display. When i click on the contact app, it can take about 20-30 seconds for the contact names to appear and then when i click on contact name it can take 2-3 minutes for the numbers to appear! This can cause much amusement for friends with iPhones but is pain the A*** for me.

I assume it's something to do with the way the phone syncs with google contacts. Is there anyway to fix this?

Re: Contact information takes too long to display.

Er_Kannan — Mon, 09 Dec 2013 09:35:44 GMT

Do you face similar slowness for any other application? If yes, install a cache cleaner application like Clean Master.

Re: Contact information takes too long to display.

LordLucan — Mon, 09 Dec 2013 09:56:56 GMT

I haven't noticed a similar problem with and other app but I will try the cache cleaner.

Thanks

Re: Contact information takes too long to display.

LordLucan — Mon, 09 Dec 2013 11:58:20 GMT

I have installed and run clean master but it still takes an age to display contacts.

It's almost as if the contacts are being downloaded (from Google contacts?) each time I want to access them, instead of being there on my phone. This can't be right can it?

Re: Contact information takes too long to display.

Javmia — Mon, 09 Dec 2013 13:54:16 GMT

Ensure your phone has the latest firmware if so try to repair the phone software through Sony SUS ( ensure you have taken backup of your contact) and if the results is same even after the above steps take your phone to Sony service center

Re: Contact information takes too long to display.

LordLucan — Mon, 30 Dec 2013 10:19:29 GMT

Thanks for your reply but I can't spare the time and inconvenience of sending phone of to Sony. I have managed to fix problem by downloading and using the excellent contacts+ app instead of the standard, buggy ,android contacts.