Xperia Go, Keeps Restrarting

Stewyn — Thu, 16 Jan 2014 13:34:05 GMT

My Xperia Go keeps restarting itself, and sometimes when I unlonck the screen it just gives a black screen then I have to restart it. Please Explain, this is the third phone they've given me and I am still getting the same problem.

Please Help

Re: Xperia Go, Keeps Restrarting

Alexander1 — Thu, 16 Jan 2014 15:26:01 GMT

First of all I would suggest that you try to boot your phone into safe mode to see if the problem may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

You could also try to start your phone without the SIM card to see if you experience the same behavior.

If the behavior still persists in your phone I suggest that you try to repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

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Xperia Go, Keeps Restrarting

Re: Xperia Go, Keeps Restrarting