topic Re: no 4.3 update available? in XPERIA archive

no 4.3 update available?

cbope — Tue, 14 Jan 2014 18:19:02 GMT

I just got my new Tablet Z, SGP321 model. It had 4.1 out of the box, and after setting it up, I downloaded and installed 4.2.2 using the Sony update tool. The upgrade went fine, but when I run the update tool again to get 4.3, it just says my tablet is up to date. I also downloaded the Sony PC software, connected the tablet via USB, and ran the update check from the PC software and it says the same thing, my tablet is up to date.

Why is my tablet not finding the 4.3 update, which according to Sony came out last month? Everything else Works fine, just no 4.3 update. I have tried both wi-fi and 4G mobile data connections.

Re: no 4.3 update available?

Uliwooly — Tue, 14 Jan 2014 19:53:54 GMT

Just like any other update you have to wait for the update to be approved and released in your country

Re: no 4.3 update available?

cbope — Tue, 14 Jan 2014 20:00:39 GMT

If that's the case, then why did a friend who has the same tablet get it shortly after it was officially released by Sony? He's been running it for several weeks and he got it OTA, using the on-device updater. His is also an SGP321 model.

Re: no 4.3 update available?

Uliwooly — Tue, 14 Jan 2014 20:11:19 GMT

http://www.sonymobile.com/global-en/software/tablets/xperia-tablet-z/

Latest available software

You may already have the latest software, depending on the date of purchase. Software updates are released at different times depending on operator and/or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.

Re: no 4.3 update available?

Uliwooly — Tue, 14 Jan 2014 20:11:34 GMT

You can contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

Re: no 4.3 update available?

cbope — Tue, 14 Jan 2014 20:15:30 GMT

Ok, I'm going to try PC Companion one more time tonight and then I'll contact Sony. Mine is not a carrier version, it's the normal "generic" LTE version bought without a SIM or contract. I bought the SIM few days after getting the tablet and updating to 4.2.2.