topic Re: message notification not working in XPERIA archive

message notification not working

supreth — Mon, 03 Feb 2014 12:48:10 GMT

Hi,

In my 6 months old sony xperia ion message notification is not working . No sound is coming while receiving neww messages even the pluse light also not blinking. Some days back i uninstalled some applications from my mobile due to battery back up problem . I dont know whether i uninstalled any apps releated to message app.

i used to receive important messages if the problem persist it is very difficult for me so i request you to give me a solution as early as possible.

thanks in advance

thnks

Re: message notification not working

_alexdon_ — Mon, 03 Feb 2014 12:50:35 GMT

Have you tried clearing data for messages in settings-apps-all?Backup your messages before.

Re: message notification not working

supreth — Mon, 03 Feb 2014 12:53:16 GMT

no, can you tell me how to clear the messages.

Re: message notification not working

_alexdon_ — Mon, 03 Feb 2014 12:54:26 GMT

Go to settings-apps-all-messages,force stop,clear data.

Re: message notification not working

supreth — Mon, 03 Feb 2014 12:58:25 GMT

s . i did both force stop and clear data . next wat to do

Re: message notification not working

_alexdon_ — Mon, 03 Feb 2014 13:01:27 GMT

Now set your message notification a tone and see.

Re: message notification not working

supreth — Mon, 03 Feb 2014 13:03:22 GMT

i sent one sms from my friend mobile . message received but with out tone

Re: message notification not working

supreth — Mon, 03 Feb 2014 13:06:40 GMT

yes, after setting the tone i sent the sms . both tone and pluse light not working . but the pulse light and ringtone hearing for calls.

Re: message notification not working

_alexdon_ — Mon, 03 Feb 2014 13:09:41 GMT

If you go to message app,hit the third settings button,do you have a tone for the messages?I think you need to repair phone software via sony update service.

Re: message notification not working

supreth — Mon, 03 Feb 2014 13:12:35 GMT

s. tones are available i cab able to play also . i selected also one tone foe message but it is not ringing while receiving the message .

Re: message notification not working

_alexdon_ — Mon, 03 Feb 2014 13:14:18 GMT

Download sony update service and attempt a repair.Backup your important data because it will erase phone memory.

http://www.sonymobile.com/gb/tools/update-service/