topic Re: Xperia Z1 screen problem in XPERIA archive

Xperia Z1 screen problem

coxefgun — Mon, 23 Dec 2013 22:39:20 GMT

It's been 6 weeks I've bought my Z1. Everything is perfect but screen crashes. Whole I use my mobile it suddenly turns screen totally black but the screen light don't turn off. Phone works but screen and buttons don't respond. I have no chance to restart phone. I wait untill the baterry totally decharges and connect my phone to charger and turn it on again. It heppened more than 5 times. I had used Xperia Go before Z1; and it had got the same problem. I don't know what to do. If there's a problem with my screen I think to send phone to guarentee agent.

Give me some advices about what to du plz.

NOTE: I did not updated my software, but rooted.

Re: Xperia Z1 screen problem

_alexdon_ — Mon, 23 Dec 2013 22:42:30 GMT

How can you have the phone for 6 months since it has been released 3 months ago?Are you sure it is Z1?

Re: Xperia Z1 screen problem

coxefgun — Mon, 23 Dec 2013 22:44:30 GMT

sorry; weeks

Re: Xperia Z1 screen problem

_alexdon_ — Mon, 23 Dec 2013 22:47:52 GMT

Well,if you rooted your phone,I cannot help you,it is not my strength.But if you were on official JB,i would tell you repair phone software with sony update service.

Re: Xperia Z1 screen problem

coxefgun — Mon, 23 Dec 2013 22:58:14 GMT

It has this problem before I root my phone. So if it will be a problem, I can unroot my phone. That's not problem.

And when I restart my phone (waiting emptying the battery) it solves. Is there any other solve?

Re: Xperia Z1 screen problem

_alexdon_ — Mon, 23 Dec 2013 22:59:56 GMT

So you are not willing to repair using PCC or SUS?It is the last option before taking the phone to a sony service.

Re: Xperia Z1 screen problem

coxefgun — Mon, 23 Dec 2013 23:12:24 GMT

I don't know exactly what to do. Would you give me a link about how to repair by this way? I'mreally sick and tired about that issue and bored a lot

Re: Xperia Z1 screen problem

_alexdon_ — Mon, 23 Dec 2013 23:13:29 GMT

http://www.sonymobile.com/gb/tools/update-service/

Download,install,follow the steps provided there.I wish you good luck and I am waiting for feedback.