topic Re: Android 4.2.2 - Sony Xperia L keeps restarting in XPERIA archive

Android 4.2.2 - Sony Xperia L keeps restarting

dagrona — Thu, 05 Dec 2013 14:52:40 GMT

After my software update to Android 4.2.2 my phone kept restarting.

For once the restarting continued for more than 14 hours in a row (where my phone was operational for 10 seconds in between restarting).

After doing a hard (factory) reset & removing apps that never used to cause any problems, the phone works better again. Nevertheless, it still reboots approximately 14 times a day (and I think it also happens when I sleep).

Problem is that I can't use those apps & my phone keeps restarting - in the middle of phonecalls etc.

The phone is now 2 months old.. and I hope this bug can be fixed somehow.

Re: Android 4.2.2 - Sony Xperia L keeps restarting

Alexander1 — Thu, 05 Dec 2013 15:07:40 GMT

Hi,

I suggest that you start your phone in safe mode to see if the problem you are expereincing may be related to any 3rd party application installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Android 4.2.2 - Sony Xperia L keeps restarting

andyg0043 — Fri, 17 Jan 2014 12:07:16 GMT

My Xperia L also keeps retarting on Adroid 4.2.2 it alos locks up. I then have to remove battery to get it back !!

Bring on bug fix I am missing calls since upgrading to 4.2.2 !!!
Google ASK voice search also fails after update !!

This is a very serious problem !!!

Re: Android 4.2.2 - Sony Xperia L keeps restarting

Alexander1 — Tue, 21 Jan 2014 15:41:36 GMT

Have you tried to start your phone in safe mode?

If you still experience the same behavior in safe mode I suggest that you try to reinstall the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > Press the blue link that says "Repair phone".

Re: Android 4.2.2 - Sony Xperia L keeps restarting

anjobaba11 — Fri, 24 Jan 2014 02:34:15 GMT

I have the same problem of the phone of keep rebooting. I got the phone yesterday and I had heavy use for installing and setting, logging in to all my apps...and then this problem started! seems started with a serious a conflict with Chrome with forced the device to reboot several time after using chrome but later on seems the phone got a software damage and kept rebbot randomly.

How to start the phone in safe mode? you forgot to explane it...

Re: Android 4.2.2 - Sony Xperia L keeps restarting

_alexdon_ — Fri, 24 Jan 2014 08:09:38 GMT

Press power button longer,you get the turn off option,tap longer on it,it should pop a message to restart in safe mode.

Re: Android 4.2.2 - Sony Xperia L keeps restarting

anjobaba11 — Sat, 25 Jan 2014 00:05:53 GMT

thanks I tryied but not worj that way: the same power off option keep coming. (weird).

so I have to do the second way of boot the phone with volume down phold too.

bad news: even in safe mode the phone is rebooting 😕

really cant figure out what is it ...... and I have this phone since 2 days only!

Re: Android 4.2.2 - Sony Xperia L keeps restarting

_alexdon_ — Sat, 25 Jan 2014 09:38:55 GMT

Download sony update service,attempt a repair.

Re: Android 4.2.2 - Sony Xperia L keeps restarting

reededdie — Sat, 03 May 2014 10:54:49 GMT

I have recently started to have this issue, I uninstalled the two latest apps (twitter and facebook messenger) think that it may be them. I have tried safe mode and my phone still restarts when using chrome browser.

i am happy to try the repair out when i have time, is there any way I can submit a diagnostic to sony?

Thanks

Re: Android 4.2.2 - Sony Xperia L keeps restarting

elite_soft — Thu, 15 May 2014 10:38:59 GMT

(Sorry for my english)

Hello! I have a similar problem! Tested firmware 4.2.2: .26, .14 and .17 (new).
Everywhere occur random rebooting! On Android 4.1 everything is fine! Ask programmers Sony - check / test it thoroughly.

I've already done: Repair on Sony PC Compacion and Sony Update Service. The problem is not solved. Even in safe mode.

Re: Android 4.2.2 - Sony Xperia L keeps restarting

elite_soft — Thu, 15 May 2014 10:40:42 GMT

Video: http://www.youtube.com/watch?v=IQ5A0SPUMiQ

Restarts is in different situations. Including during operation of the camera.

Re: Android 4.2.2 - Sony Xperia L keeps restarting

Essharnouby — Fri, 16 May 2014 16:54:09 GMT

Take it to Sony repair center

Re: Android 4.2.2 - Sony Xperia L keeps restarting

elite_soft — Fri, 16 May 2014 16:58:45 GMT

Returned Android 4.1 - everything works fine.

Re: Android 4.2.2 - Sony Xperia L keeps restarting

Essharnouby — Sat, 17 May 2014 01:47:23 GMT

How do you returned it?

Re: Android 4.2.2 - Sony Xperia L keeps restarting

elite_soft — Sat, 17 May 2014 08:10:22 GMT

Warranty has already expired. Therefore, use the program "Flashtool".

Perhaps it is not officially, but it works fine. And... I will wait for the fixes in 4.2.

Re: Android 4.2.2 - Sony Xperia L keeps restarting

Essharnouby — Sat, 17 May 2014 10:14:54 GMT

Can u give me program download link please?

Re: Android 4.2.2 - Sony Xperia L keeps restarting

elite_soft — Sat, 17 May 2014 12:14:52 GMT

https://www.google.com/#newwindow=1&q=Flashtool

Re: Android 4.2.2 - Sony Xperia L keeps restarting

Essharnouby — Sat, 17 May 2014 17:39:35 GMT

Thanks bro

Re: Android 4.2.2 - Sony Xperia L keeps restarting

elite_soft — Sat, 17 May 2014 18:29:12 GMT

I came to this forum hoping to hear comments firmware developers. They read it?))))

Re: Android 4.2.2 - Sony Xperia L keeps restarting

adryana — Mon, 04 Aug 2014 16:08:31 GMT

does anyone get this thing fixed? because i cant use my sony xperia l for almost a week now. try different method also cant.. please help me. all of my important data is in that phone,